Pen Air FCU Mobile 4+

Pen Air Federal Credit Union

    • 4.8 • 6.2K Ratings
    • Free

Description

Pen Air FCU’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, find ATMs and more!

Bank with confidence – Pen Air FCU’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere. Now it’s easy to do banking 24/7, right from your iPhone and iPad.

It’s fast, secure and free. With Pen Air FCU Mobile, you can:

• Check available balances & transaction history
• Pay bills and credit cards
• Transfer money between Pen Air accounts
• Deposit checks right from your iPhone and iPad
• Find the nearest Pen Air branches and ATMs
• Send us a message

What’s New

Version 2021.11.0.45

- Redesigned App settings view
- Updated locations permission flow
- General maintenance and defect fixes

Ratings and Reviews

4.8 out of 5
6.2K Ratings

6.2K Ratings

Bethesda Fan For Life! ,

Love the New Widgets

I open up this app every few days to verify my savings and checking. It takes a few seconds and I don't have to worry about referring to my account manager. I no longer have to go to my local Pen Air bank to transfer funds from my minor savings to my minor checking. And now that it supports IOS widgets, I can check my funds without even opening the app. If you have an account with Pen Air, download this app.

Developer Response ,

Don't you love the new Widget feature? Checking your balances has truly never been easier. It's wonderful that hear that you are finding our app to be convenient and that we are making your life easier! Thank you so much for taking the time to write your review!

Last time I try. ,

At some point…

… credit unions became absolutely no different from banks.

Edit: response to developer:

Pen Air keeps sending me emails asking me to give feedback. They want to know if they’re doing enough for me, as a member. But then they pull this crap. They deliberately leave certain members behind, blame the members for their own corporate-level elitism, and tell their members ‘tough luck’.

Are they doing enough for me as a member? Not even close.

***

Why does my credit union feel the need to try to bully me into buying a new phone? Do they have some sort of down-low deal with the phone companies? Do all app makers? Maybe, instead of restricting people who are smart enough with their money to not replace a perfectly functional phone they like with an overpriced one that they don’t like just because it’s “old”, maybe continue to allow even your frugal members continue to access their accounts on their “dinosaur phones”.

Three stars because I can still use the app, as of now. But I can no longer update it and will eventually no longer be able to use it. I’m not happy. ALL members should be important and not have access unduly restricted. Not just trendy ones who properly keep up with the Jones’.

Developer Response ,

Thank you for your feedback. As new phones are released, operating systems are also updated and released. In order for our mobile app to stay compatible and functional with the new operating systems, we too have to make changes and update our apps, as with most apps. This is also for security as well. Unfortunately, you are correct in that after a while, most older phones stop receiving the updates for their operating systems, as they are no longer compatible and unable to support the new updates. We appreciate your feedback.

Worst app or all time!!! ,

Horrible

This app is possibly the worst mobile app I've ever used, yes if you have one account it will work relatively well however if you have multiple accounts that need to be accessed on a regular basis this is horrible. If they do not fix this app in the next month I may be forced to find a new financial institution.

Update

They helped the problem when they added the eye feature so I could at least open two of my accounts without remembering long passwords. Now that they have done away with this I'm back to trying to remember all my logins and passwords. Please please go back to the four number passwords or allow the user to pick which account they would like to access and then use the fingerprint to access that one. Also the widget only works for one account, doesn't help when you have two personal and two business accounts.

Developer Response ,

We are sorry to hear about the issues you are having. We are currently testing a feature that will allow you to link your accounts to each other to where you can see all of your other accounts information via one log in. You would be able to view balances, transaction history, make transfers, etc through only one login. We hope to have this available in the near future and this will hopefully resolve some of your issues. If you would like you can send us an email at penair@penair.org to request a follow up with you when this feature is available.

App Privacy

The developer, Pen Air Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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