People Magazine 4+

Signed up for trial subscription but, rec’d msg from App Store saying I had the trial subscription and would start being charged in 1 week unless I cancel before then. One small problem — no issue downloaded. I’ve reported the problem & will write an updated review if this ever gets resolved. 🙂

Update: So far so good. The developer was VERY quick to figure out my problem & give me directions for getting my first issue to download. Problem solved in less than 24 hours, which I think is pretty fast for this sort of thing. I’ve only had this one issue to look at so far, but everything seems to be working well.

Hi Bxps2, thanks so much for your comments. We are delighted that you are enjoying reading your People magazines anywhere/anytime thanks to our People magazine app. If we can help you further enjoy our app, please contact us at mdphelp@ziniopro.com quoting ref #992748. Thanks for your review and have a great day!

Usually web support has quickly responded to my issues with the app and there have been many but resolved same day. Now my digital subscription will not properly download on my iPad. States it is downloaded but when you open it all the pages are blank. It will download to my iPhone but at 71 years of age it is not easy to read. Three days have passed since I contacted app support and it has been total silence. I usually renew for 6 months but if web support is nonexistent then it is time to leave. Hope others have better luck than I have with this app

Post Script. Tech support emailed and in a matter of minutes fixed the problem. Thanks to the support staff. Thanks, again

Hi thanks so much for your comments. We will be happy to help you to enjoy your magazines anywhere/anytime thanks to our People mobile app.Please refresh. your library so you can get the fixed files. If we can help you further enjoy our app, please contact us at support@zinio.com quoting ref #1317679. Thanks for your review and have a great day!

I am a longtime loyal customer, and I recently renewed my direct print+digital subscription for an entire year. Ever since forking over the latest batch of my hard-earned money, the digital issues have stopped showing up on my iPad app; only the print issues are being delivered, which do not help me much since i travel so much and so prefer reading the digital editions on flights and in hotels.
I do not see any content in my App Library (even after multiple syncs), and I have also deleted, downloaded, and logged out/in of the app multiple times. I sent in a complaint via the app a few weeks ago, and still haven’t heard back.
If I do not get any resolution within a week, I will be forced to cancel my subscription.

Thank you for taking time to give us a review. We are sorry to hear about your experience we certainly understand you are disappointed. Please be rest assured that you will get access to all your issues included in your account. We will be happy to solve all the problems reported by you. Kindly contact our support team at mdphelp@ziniopro.com quoting 1216462 so they can help you with this. Thanks a lot once again our apologies for the trouble.