Petcube is a secure, smart, fun pet camera and online vet help app, connecting thousands of pets, pet parents, and vets!
With Petcube, keep your pet healthy - physically and mentally.
Beat pet separation anxiety
Monitor your pet live with a pet cam right from your phone and react timely with smart alerts on barking and weird behavior. Talk to your pet with a two-way microphone and auto-record videos of precious moments with a Care plan.
Reveal the secrets of the night
Were curious about what are your pets doing while you’re asleep? Now you can spy on them even at night, with Petcube cam’s night vision, you’re all set!
Unlock more fun with your pet
Some Petcube cameras are even smarter, allowing you to play with your pet with a laser toy or fling treats anytime you want! Order your Petcube cam on our pet-friendly website: petcube.com
Get unlimited online vet help
Instant access to 24/7 licensed vets from Petcube app with unlimited chats, follow-ups, personalized care, and health tips. Now you’re in a control, talk to a vet when you have time to, no vet appointment or pet camera is needed!
Protect your pet and your pocket
Get your $3000 emergency coverage for life-threatening situations for one of your six pets once a year. Now you’re prepared for any unpredictable scenario your pet might be involved in. Never ever consider your pet's vet bill coverage versus your budget options.
Join Petcube, join a community of pet lovers!
Woof woof, an update is on the way! We’re thrilled to hear your feedback!
Get where you want faster with the bottom navigational tabs: Home, Activity, Services, or Store. Let me guide you through these updates: Home is where your cameras are located. Activity is the place for notifications and alerts. Services is an absolutely new section where you can contact support buddies who can help you out with any question about your camera or an app. Also, just wait a bit, and you’ll see how Services transform into an even more helpful part of your experience, but not now… we need a little bit more time for that. And finally, Store is a marketplace for Petcube cameras, services, and promos, all special offers will land there, so keep in mind to check it out!
And we haven’t stopped there, Header is also having a minor update, we removed the profile to the very left corner, so the question our team is hoping to get an answer to is - how do you like it?
Ratings and Reviews
Camera and Audio issues
Initially this camera was amazing but I’ve had it for over a year now and noticed a few issues. When trying to talk to my dogs it makes a high pitch noise as well as even with the audio on I can’t hear anything from the camera unless I turn my side to speak to them on.
I also am having issues with the night vision. I have it on auto and while the room is dark at night it constantly flickers from on and off night vision. This has been sweating off my motion detection a lot and has scared me in previous nights thinking someone was in my house. I tried putting a night light in there so it wouldn’t switch to night vision automatically didn’t help. Even turned on always night vision and it still does the flickering
Developer Response ,
Hi! James here with Petcube support! I am sorry to hear about an issue. Let's figure out what's wrong! Please email our support department at email@example.com with your Petcube in-app username and we will contact you immediately to troubleshoot and fix what's broken! Cheers!
When I first got this app it was great and allowed for everything I was looking for. I think this may have happened after the last update..but before the update, it was nice that when I opened the app and opened a video, it would stay muted until I clicked on unmute. Now after the update every time I open the app the audio is not muted, even which my phone on silent it plays sound. This is annoying when Im work in a quite office and want to check on my doggo. Strangely, when I click full screen the audio is then muted, then I can go back to the regular screen and it will stay muted.
On a side note, now when I click on the ‘unmute myself’ or ‘unmute my dog’ buttons, they only stay on for a few seconds then turn right back off again.
Ive uninstalled the app and reinstalled it and It seemed to fix the first issue for a couple days, then went back to me having to go to full screen for the audio to be turned off. I would hate to have to keep uninstalling and reinstalling the app because of this.
Recent updates to firmware and app broke 2 new cameras
I pay an incredibly high amount of money to Petcube for premium videos to be saved on the cloud. Guess what I get? Two unusable cameras, sporadic and unreliable motion recordings, and no ability to view the footage live. It’s pretty despicable that a company will take so much money to provide you a service, but that same company doesn’t even care enough to provide you with working product. The cameras are only nine months old by the way. Oh and good luck getting support. Nobody’s ever on the chat. Obviously they don’t care as long as they get your money which you pay a year ahead of time. All so you can have a broken camera with an app that doesn’t work and no one to fix it. Last but not least, it’s really obvious that they turned down the sensitivity of motion detection so that they wouldn’t have to store as much video on the cloud for paying premium customers. As a result, I’ve missed so many treasured moments with my sick pet. Anything to pinch a penny! Shame on you Petcube.
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The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Petcube Inc
- 147 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, German, Japanese, Spanish
- Age Rating
- © Petcube