Petlibro 4+

This feeder is helping to save my cats life.

We adopted the cat that was severely overweight at 25 pounds. The previous owner would feed him table scraps and had a feeder that did not regulate his serving amount. With the help of this feeder and some other things, we are able to get his weight down to 17 1/2 pounds so far, and he has become a lot more active. One of the convenient things about the feeder is that it measures the food amount into 1/24s of a cup Which has allowed us to dial in the amount of food that he should have per day and set convenient feeding times for all of us. He will typically start bugging us for food somewhere around 5 o’clock in the morning. I set the feeding times with the feeder at 5 AM and 6 PM and we’ve gotten much better sleep ever since. When we are away for extended periods of time, I can use the app to make sure that the feeder is working. The feeder lets me know when the food is low and I can check the amount of charge that is left on the machine. I’ve had the feeder for over a month and only recharged it once and that was only because I just wanted to make sure it was fully charged before we took off for an extended weekend at that point it was at 85% charge. so far, so good I would and have highly recommended this feeder to friends.

Love it!!

I’ve noticed a lot of negative comments about the device(s) but most of them seem like personal negatives and don’t really have anything to do with the actual device and application— is it a nuisance to have two different apps yes but it’s not the end of the world I have used the Lite for my feeder and this app for dockstream have no issues with either application— setting up a schedule and viewing camera is a hit— notifications are spot on— recently had one issue with connectivity but sent an email to support and they fixed the system error right away— totally recommend applications and devices from this company— especially if you are someone who is on the road alot or works away from home extra security to make sure your cat is fed and have plenty of water

개발자 답변 ,

Thank you for your insightful feedback about our product and app. As a company, we prioritize enhancing user experience, and we appreciate your contribution to that goal. If you have any questions, please don’t hesitate to give us a shout.

Horrible

Please read before considering this product. The app is slick and well visually designed but functionally like missing key offerings like sharing the device with other people, giving modals to update firmware every time I go to feed and then firmware fails every time to update, if it gets disconnected from Wi-Fi the only fix I found was resetting the device, unbinding it from my account and app, deleting the app, reinstalling the app and setting up Wi-Fi within 20 inches of the router and my phone… after going through all the steps in the app… which worked but then I had to unplug and bring it back to where I used to have it and was working fine and now cannot connect to Wi-Fi.

This is shoddy work, buggy, deceiving. Unreliable. There are other feeders like the one I replaced with this that provide solid functionality, are reliable and do the basic things expected from both the product and the app. I should never have replaced what I had in the first place but these look so good. Don’t be fooled with appearances.

I’ve had nothing but issues with this app and device and if you go into on social (like Reddit), check out what people are saying.

개발자 답변 ,

Dear consumers, very sorry for the bad product experience. The Petlibro APP has supported the device sharing function, which can be found in the device settings. The firmware upgrade failed due to the unstable WiFi link of the product, and we will continue to improve it. Thank you for your feedback, we will continue to improve.