Petlibro 4+

Name: Petlibro
Rating: 4.8 (6542 reviews)
Author: Designlibro Inc

Designlibro Inc

Разработано для iPad

- 4,8 • Оценок: 6,5 тыс.

- Бесплатно
- Включает встроенные покупки

Описание

IMPORTANT NOTE
Petlibro and PETLIBRO Lite are two different apps. Make sure you download the correct one for your device.

IMPORTANT NOTE FOR GRANARY SMART FEEDER USERS:
To ensure you're using the correct app, please scan the QR code provided on your product or manual.

Introduction:
Petlibro helps you take care of your pets with ease, giving you access and peace of mind no matter where you are. Our app connects with a range of smart devices, including the Dockstream, Space, Air, Granary, and Polar, so your pet care is only a tap away.

Why choose Petlibro?
- Remote device control: Easily manage your Petlibro WiFi-connected feeders and fountains from anywhere, making sure your pets are always looked after, even when you're away.
- Real-time monitoring: Keep up with your pet's well-being with device status updates, activity logs, and timely notifications so you can quickly address their needs.
- Streamlined feeding schedules: Set up routine feedings with ease to maintain a consistent diet for your pets. You can even customize voice messages to make mealtime special.
- Stay connected anytime with video: Watch live video streaming and access saved cloud videos, so you’re always in touch with your pets, even when you're apart.
- User-friendly support: Get the help you need through our easy-to-use interface, ensuring your pet's care is never interrupted.

Supported devices:
- PLAF103 Granary Smart Feeder
- PLAF203 Granary Smart Camera Feeder
- PLWF105 Dockstream Smart Fountain
- PLAF107 Space Smart Feeder
- PLAF108 Air Smart Feeder
- PLAF109 Polar Smart Wet Food Feeder
- PLAF301 One RFID Smart Feeder
- And more...

Join thousands of pet owners
Enjoy the peace of mind that comes with easy, reliable pet care. Download Petlibro today and stay connected with your pets.

For Granary Feeder series owners, scan the QR code on your product or manual to get the correct app: Petlibro or Petlibro Lite.

Download Petlibro now and embark on a journey of enhanced connection with your pets!

If you are using the Petlibro Camera Feeder, you can also subscribe to our video cloud storage service in the APP.
Important: Cloud storage is not required to use the camera on the Granary Camera Feeder. You can save videos directly if you have your own microSD card.

Continuous monthly/annual cloud storage service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$11.99 per month, $59.99/$119.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction

Continuous monthly/annual petlibro care service description
1. Subscription period: one month/one year
2. Subscription price: $5.99/$12.99 per month, $59.99/$129.99 per year
3. Payment: After the user confirms the purchase and pays, it will be credited to the iTunes account
4. Cancel Renewal: To cancel the renewal, please do so within 24 hours of the current subscription expiration
Before, manually turn off self in iTunes/Apple ID settings management
Automatic renewal function
5. Renewal: Apple iTunes accounts will be charged within 24 hours before expiration
Payment, subscription period will be postponed for one month after successful deduction

Legal Information:
- Privacy Policy https://us.petlibro.com/#/regulations/privacy
- User Service Agreement https://us.petlibro.com/#/regulations/conditions
- Cloud Storage Service Agreement https://us.petlibro.com/cloud_storage/cloud_storage_en.html
- End User License Agreement https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

7 нояб. 2024 г.

Версия 1.4.41

Minor software optimizations and UI updates.

4,8 из 5

Оценок: 6,5 тыс.

This feeder is helping to save my cats life.

We adopted the cat that was severely overweight at 25 pounds. The previous owner would feed him table scraps and had a feeder that did not regulate his serving amount. With the help of this feeder and some other things, we are able to get his weight down to 17 1/2 pounds so far, and he has become a lot more active. One of the convenient things about the feeder is that it measures the food amount into 1/24s of a cup Which has allowed us to dial in the amount of food that he should have per day and set convenient feeding times for all of us. He will typically start bugging us for food somewhere around 5 o’clock in the morning. I set the feeding times with the feeder at 5 AM and 6 PM and we’ve gotten much better sleep ever since. When we are away for extended periods of time, I can use the app to make sure that the feeder is working. The feeder lets me know when the food is low and I can check the amount of charge that is left on the machine. I’ve had the feeder for over a month and only recharged it once and that was only because I just wanted to make sure it was fully charged before we took off for an extended weekend at that point it was at 85% charge. so far, so good I would and have highly recommended this feeder to friends.

Love it!!

I’ve noticed a lot of negative comments about the device(s) but most of them seem like personal negatives and don’t really have anything to do with the actual device and application— is it a nuisance to have two different apps yes but it’s not the end of the world I have used the Lite for my feeder and this app for dockstream have no issues with either application— setting up a schedule and viewing camera is a hit— notifications are spot on— recently had one issue with connectivity but sent an email to support and they fixed the system error right away— totally recommend applications and devices from this company— especially if you are someone who is on the road alot or works away from home extra security to make sure your cat is fed and have plenty of water

Thank you for your insightful feedback about our product and app. As a company, we prioritize enhancing user experience, and we appreciate your contribution to that goal. If you have any questions, please don’t hesitate to give us a shout.

Worst customer service ever !!!!

I have ordered 4 devices total. 2 automatic feeders and 2 water fountains. Everything works great on 3 of the devices. But one of the feeders has had issues since day one. I have messaged them and filed multiple support tickets. The video cloud which is $119 hasn’t been recording for months and there is no phone number to call for help and it takes them approximately 1-3 days to respond to messages which makes it EXTREMELY hard to get tech support. They even offered me a refund or exchange finally after begging for one for months. I said yes please 🙏 I just want a refund. They said NO that tech support fixed it virtually. I sent more screenshots showing NO it’s still broken and not working same as before. I have asked for a manager they won’t give me one. I am so frustrated this company has the worst customer service that I have ever encountered with any company ever!!!!!

Please please please don’t buy from this company unless you are prepared if you receive a defective product that you will not get a refund and you will go through all kinds of hoops with NO resolution.

THEY REFUSE TO GIVE ME A REFUND! After offering me a refund they said NO!!! I can not make this up. I’m in complete shock at how terrible this company is.

Разработчик Designlibro Inc указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.