Using the Petnet App and the Petnet SmartFeeder, you can personalize food portions, automate your pet’s meal schedule and get alerts to your phone. And now you can have your pet’s food delivered to your door with SmartDelivery.*
*SmartDelivery is not available for all food recipes yet, check your app for more details.
- Bug fixes and enhancements
Ratings and Reviews
We have the original and the new version
We have the original feeder and it works great. Once we got another dog we wanted a second one for our other dog. We went to the website and discovered that there was a new version which we purchased. Once we received it we realized you can only control one device. Tech support was helpful and recommended we create a second account with my wife’s email which works ok. Once each feeder were connected and functioning we realized that the synchronization or timing of the feeding isn’t very accurate. One dog gets fed about 15 seconds before the other which seems minor but the lag makes the dog go crazy while the other dog is already eating. Tech support was not able to address this but I’m optimistic that they could resolve this in the future...
Good app and product
I’m reading the reviews and wondering ‘what the heck have I just done?’, making an expensive mistake. A week later, I’m breathing a sign of relief. The product works great. And the app must have gone thru a lot of updates because it’s quick and simple to connect to the feeder, connecting the feeder to Petnets server took seconds, and the app is easy to use. The one step that took the longest was the downloading of the app...a couple minutes. I get instant notifications when the pets are fed, and I can even give them a little extra, via the app, between meals if they want a snack.
One improvement I’d like to see is in the ‘pet information’ area. I have two pets, and the app won’t recognize that, and therefore it’s warning me that I’m over feeding my pet.
Great concept, BUT
I love this product. I looked for over automatic feeders and stumbled upon Petnet and was instantly sold. I love the concept of this feeder and initial setup was a little difficult. Wouldn't pair with my phone at first until I turned up the brightness. That helped. I have no issues with the actual feeder as of now. Only have had it a couple days. HOWEVER, the app, needs work. Notifications are hit and miss. I would like an actual ALERT. it seems like I get a notification , but it doesn't make a sound and is often late getting to me. If the app developers could tweak the notification system, then they would have a hit on their hands. Oh. And one more thing. The status indicator always says "charging". I don't know why.
With Family Sharing set up, up to six family members can use this app.