Petzey 12+

I am so thankful to have Petzey as a resource.

Two weeks ago, my nine-year old golden retriever, Posey, ate something out the trash that she shouldn’t have but we didn’t realize it until almost three hours after she had eaten it. On a previous occasion, when she had done something similar, we knew it right away and took her the the vet hospital for x-rays and induced vomiting. Between the time and cost ($400), we promised to not let it happen again.

This time, because so much time had passed, we didn’t know if we should go to the vet because the window to induce vomiting had probably closed. So we called Petzey.

Candace Ross listened to our version of what happened, looked at an iPhone closeup of a sample of what Posey had swallowed, and said we should stay at home, give Posey lots of water to drink, and otherwise monitor her. If she did not have a bowel movement within a few hours, or if we noticed her acting lethargic, we should then go the vet right away to make sure Posey didn’t have an obstructed bowel.

The happy ending is that Posey did have a bowel movement shortly thereafter and we saved three hours and a lot of money by not having to go to the vet.

I am certain that Candace would have told us to go to the vet right away if that had been the best course of action. But in this case, it wasn’t and everyone benefited from us not going.

Thank you Petzey!

This was my first time utilizing telemedicine services for one of my fur babies. I was a little worried about how useful the service would be when addressing my pet’s health issues since there would not be a chance for a vet to interact with my dog to assess my concerns. The tech I spoke with, Sina, was able to go above and beyond addressing my concerns, explaining the possible causes and what to do and look for while treating his injury. She was able to answer all of my questions thoroughly. Prior to reaching out to Petzey I had tried to get my dog in with an emergency vet, but they were at capacity over the weekend. Getting my dog seen by his vet during the holidays was difficult and rushed. My experience with Petzey, and Sina specifically, was easy and patient focused. Sina was able to tell me what “red flags” to watch for that would indicate my dog needed to be seen in person by either an emergency vet service or his regular veterinarian. All in all, a great experience.

This app makes it so easy to talk to a professional QUICK! Our dog ate some chocolate and a Petzy professional was able to not only provide some very informative information, she was able to talk me “off the cliff,” so to speak, as I was freaking out over the thought of my dog dying from chocolate ingestion! Turns out, there’s a certain amount of chocolate they have to eat in order for it to be really toxic. Fortunately my dog only ate a small amount, and since I was able to call someone so quick, we were able to induce vomiting and he threw it right back up!!! It would have taken me an hour to get to the vet, and maybe even longer to have him seen! For $20 I was able to talk to someone who helped me and my pet from the comfort of our own home. Absolutely recommend this app for anyone who loves their pets!