Phase 10: World Tour 4+

Firstly I love this game. It’s very easy to learn and understand plus it tells you exactly what you need every phase. On top of all of this it’s very fun to try to figure out what card you need and have the hope to draw the card you need, but there’s a few things that need to be adjusted to say the least. Firstly it takes way to long to wait for the volts to charge.. for example to play a single phase so 5volts is 25 minutes.. just to get the colts to play 1 phase. I get that this is enticing you to buy volts but most people don’t have the money to buy these things all the time. Secondly the computers aren’t very “fair” I’ve had multiple games where one of the computers just wins first round before I even get to place cards now I get the point is to challenge the player but I’ve spent almost 3 days on the same level and replayed each phase like 5-6 times EACH, which is just crazy. In conclusion how many volts each phase needs OR how long you have to wait for the volts needs to change to make gameplay more fun to play for longer periods of time. Also the computers need to be dumber to say the least or just be given the same sort of hand as the average player. Thank you and I hope you take these ideas into consideration for future updates.

We feel your concerns on these topics. Your frustrations with energy, card shuffling, and difficulty of the level are always both deeply considered and appreciated by our team. We’re sorry it gave you such frustrations as these are never intentional by design. If there are any topics above that you’d like to further discuss your thoughts on with our support team, we kindly invite you to share them with us through the Help Center found in the Settings menu of the game.

I love this game and it’s very fun to play. I’ve never had any issues out the game nor any crashes. It’s easy to navigate through. There is one thing specifically that I don’t like about the game and that’s having the play 5 volts per phase in each level. I think that’s way to high especially for users that will play for hours upon hours. You have to wait 5 minutes just for 1 lightning volt. I believe it should be at minimum 2 volts. Some levels have 8 or more phases and some will have to be repeated two or three times. I’ve been stuck on a level for almost 2 days because I kept having to repeat it and would run out of volts to play. I understand they want us to buy more and all but I shouldn’t have to buy them everyday. This is something we do for fun’s me in our free time not a day job. Even with the volts at 2 per phase each level if we didn’t want to wait for the volts to recharge we would still have to buy more so there would still be money being made from us. It would be. I also think waiting 5 minutes for 1 volt is ridiculous. If it’s going to be 5 minutes at least let it be for 5 volts so we can at least play one phase to keep the game alive rather we have to repeat the phase or not, it would keep us playing even longer than what we do. This obviously is just my person opinion but I’ve talked with plenty of other players that agree with these issues but we’re not the developers of the game nor anyone who can make decisions on the game play.

Thank you for this feedback about the energy system. Our goal with this system is to provide energy quickly enough that players can enjoy the game throughout the day. If you feel it isn't meeting expectations, we will be sure to forward that to the development team. Please let us know if you have any other concerns. Have a great day!

Second time I’m leaving a review saying this. Technically the game itself is pretty great. My favorite game until recently, and I’m about to delete it. Once you get so far in the game, the computer wins way too easily and quickly. It’s not about skill or even luck. The computer wins on their first turn, or it lets you get ahead a few levels and then the computer wins immediately every round and you have to start over, over and over again. If you win power ups or buy them, go ahead and expect to lose. I’ve started hands with double skips and 2-3 wilds, and still lose right away without a chance to even play. If the creators are trying to make money by getting people to buy things, it’s not going to work. Why spend money to get things when the computer wins right away? It’s not even fun anymore. This game used to be my go to to unwind and relax, but now it’s just frustrating. I wouldn’t mind getting beat by the computer even more than half the time, but you don’t stand a chance anymore. It’s not that each level gets harder. That would be fine if the sets you’re trying to acquire are harder to get. But you can’t even try because the computer wins right away. It’s setup to slaughter you especially if you have wilds and skips. If you’re ahead the first half, the rest of the game is not even getting a turn or only getting 1-2 turns. The creator doesn’t even respond to reviews. Why have a game that people can’t even enjoy?

We completely relate to your frustrations when it comes to losing often. We believe a good healthy challenge is part of a fun experience in the game but also understand when too much is too much. Due to the random shuffling of cards, results can be unpredictable. Your feedback is always helpful to us and we'll do our best to take into consideration how we can improve on this and deliver a better experience! If you have any other concerns or suggestions, please don't hesitate to contact us again.