Philips Hue 4+

Overall I’m much happier with the ease of use and scene selections available in the upgraded Hue app. I’ve been a long time user of Hue products and have always thought their app was kinda crap compared to the others available and their associated scenes. Thanks Phillips Hue Team for your dedication and effort in making sure you offer a user experience that’s uncomfortable to any other product/ service on the market. I also appreciate seeing the outdoor line expand as my lights are definitely my favorite feature in my home and I’m unsure of hat I would do without it in my life. Definitely increases my quality of life by a drastic amount. I’ve been passionate about lighting for years now as this is the second home to have Color Hue bulbs throughout and after working for a new home builder I was able to really pitch your product to quite a few homeowners that are now hopefully lifetime customers as well. I’m in the Seattle area but if their were ever a career opportunity within your organization that involves Sales and Marketing, I’d love to work with your incredible team. Thanks so much!

James Schneider - Seattle

The Hue system is the best I’ve seen for home smart lighting, hands-down! The app is beautiful, and the out-of-the-box scenes are gorgeous, and work pretty seamlessly; the more Hue lights you have, the better it looks, and it scales automagically when I add new lights. The automations are the only disappointment I have with it at all; they’re super basic, and haven’t improved much over the last ~3 years or so since I’ve had Hue lights. A recent update actually seems to have removed some of the previously-available functionality of the automations, and/or made the UI for that part of the app very unintuitive (I’m not sure which yet — still trying to figure it out since the changes). It’s way more difficult (impossible?) to get really granular scene fades/changes than it should be, IMO. To be fair, it looks to me like they’ve been focusing on making automations “just work” out of the box, rather than making users create a bunch of complex automations manually, but for those of us who have really specific ideas about how we want our automations to work, the automations are still woefully lacking, even after all these years of time they’ve had to build those features out. There are other apps that pick up some of the slack, but they’re very unpolished and in some ways worse. So, all that is to say — yay for this app for being the best overall app available for Hue lighting, but why are the automations still so basic, after all this time!?!?

I have been using the hue lights for a couple of years and they worked great! Now they don’t and I have had it. One of the biggest selling points for this product is that they are tightly integrated with HomeKit and should work seamlessly. I spent money on bulbs and a bridge and they worked great for little while. Now I can’t use HomeKit with these anymore and it’s such a hassle to work with them anymore because I have to open a app that takes a full minute to load and connect if I can quickly access it and toggle the switch. I am frustrated as much as I can because I have had this issue for over a year and this is a known issue that Philips is refusing to pay attention to. I don’t trust that if I get a new one that the same issue isn’t going present itself since the issue is clearly a software bug that Philips is biding their time on. I am trying to make as much noise as possible because I like the product and integration but if it’s broken and can be fixed (and believe me I have tried everything I possibly can multiple times to fix it) because the app still sees it and the lights still respond to the app, then it should be a bug that is easily squished. I would recommend going to something else that doesn’t require you to spend 3x as much on their ecosystem of products when the lights and their basic switches work just as well. I got them for the convenience and they are no longer convenient or easier to use. Please fix this!!!!