Maintaining good oral care habits—and figuring out ways to improve your oral health—can be tricky, even with regular trips to your dentist. The Philips Sonicare app knows your smile says a lot about you and when it comes to your brushing technique, there are two things you’ll want to be confident in: first, that your mouth is getting a complete clean, and second, that your teeth and gums are healthy and protected.
Sonicare’s Innovation team partners directly with Dental Professionals to ensure you get the most advanced and beneficial solutions, for a healthy mouth and confident smile.
In the Philips Sonicare App:
The Progress Report connects to your Sonicare toothbrush to collect your brushing habits. Each week, you will receive an accurate, easy-to-read report, giving you personalized brushing insights you need to improve and maintain your healthy smile, for life.
Want whiter teeth, healthier gums, or fresher breath? Set a goal with the Sonicare App, and it will follow your progress, giving you personalized progress feedback along the way.
Realtime guidance, as you brush. Mouth Map monitors your brushing pressure and shows you the spots you’ve missed, ensuring consistent, healthy and complete coverage, every time you brush. Simply sync the App to your Philips Sonicare DiamondClean Smart or Philips Sonicare FlexCare Platinum connected toothbrush and let the App guide you to a cleaner, happier smile.
The dentist is ready to see you! With Sonicare’s Teledentistry solutions, get a personalized, comprehensive dental evaluation from a Licensed Dental Professional, within 24 hours. Just some quick background info and a few photos of your mouth, Teledentistry solutions means there’s no need to wait.
Communicate with your dentist between visits by sending your oral care goals and progress reports to your dentist, directly. And by recording your trouble spots (like gum recession or cavities), the Philips Sonicare app provides personalized, dentist-approved advice. The Sonicare app helps you be mindful of check-ups and will remind you when it’s time for your next appointment.
Automatic Brush Head Re-ordering Service**
Never run out of replacement brush heads again. The Sonicare app monitors your brush head’s actual usage and the brush head re-ordering service automatically delivers replacement brush heads at just the right time.
Brushing, dental hygiene and Dental Professional features in the Philips Sonicare app require Philips Sonicare DiamondClean Smart or FlexCare Platinum connected toothbrushes. Teledentistry features can be accessed without connecting a Philips Sonicare device.
Certain Sonicare app features, like Mouth Map, Oral Health Coach and Goals Tracker are available to users with either a DiamondClean Smart or a FlexCare Platinum Connected toothbrush.
* Teledentistry solutions are currently available in the United States
** The brush head re-ordering service is available in the United States, United Kingdom, Germany, France, Spain and Italy.
Download the Sonicare App to get started. The App’s simple onboarding will guide your experience, whether you are connecting a toothbrush, tracking your brushing progress or communicating with a dentist.
Find out more about Sonicare connected products by visiting: https://philips.to/connectedtoothbrushes.
Additional improvements have been made to the stability of the App, so you can stay focused on how well you're brushing.
Ratings and Reviews
Good but could be so much better
The app often does not recognize where in the mouth you are brushing. For example, in touch up, where the zone inside is yellow, I am brushing on the inside, yet the app is highlighting the outside area that is already a clean white. I can appreciate if the device does not think that I have brushed adequately, but when it does not register that any brushing has taken place, it is quite frustrating. Called technical support and went through a series of resets with no improvement. They then sent a new handle (under warranty), but still having same issues. It is a great concept and very good incentive to good oral care, I just wish that the bugs could get sorted out! Firmware and app are both up to date...
This is an update to previous review. The solution to my problem was found in another review—-the toothbrush must be level for the feedback to the app to be accurate. The only way to achieve this is to have the phone mounted in front of you on the mirror. My husband’s Oral B toothbrush came with this mount, which he does not use. It works like a charm and should be part of the package when buying the brush along with instructions to mount the phone and keep the toothbrush level! I would give this 5 stars, if the mount were included.
Overall good, but needs many refinements
Ultimately, this app does exactly what it’s supposed to - provide paced brushing routine to help achieve a better clean and market other Sonicare products to the consumer. My gripe is that this app seems like an afterthought rather than a priority to the brand. Firstly, it has been almost 6 months since the release of the iPhone X and yet, there has been no update to the user interface to complement this device.
Next, from my experience with my DiamondClean 9700, it seems that there is only communication in one direction (brush -> app), not the other way around. When everything goes according to plan, the usage of the app is clean and polished. The issue is when completing a touch up - the app will day “All Done” but the brush will continue a regular cleaning without a care in the world what the app thinks. Also, why doesn’t the whitening cycle allow for extra cleaning? Once it’s done, it’ll complain about missed spots but provide no way to retouch these areas. This could be fixed if the app could control the brush.
Finally, I wish there was a way for the brush to log cleanings when the app isn’t open and then transfer that information on the next app connect. I’m not sure if it’s a memory constraint within the brush, but having offline logging would be great for those times when it is inconvenient to go grab the phone.
Recent Updates Make App Crash
This app is, on the surface, great. Especially given that when working properly, it provides real-time and detailed feedback on where and how you should be brushing, as well as creating a record of your brushing activity. However, recent updates to the app have all but made it impossible to use.
Beginning a few months ago, the app started to take far longer to load, crash somewhat more frequently, have trouble connecting to the brush via Bluetooth and inaccurately record where in your mouth you are brushing. With the more recent updates, it began crashing consistently in the middle of brushing, and now, it is impossible to open the app at all, rendering it completely useless. Hopefully, the team at Philips can address these software/firmware issues, because again, when working well, this is a great and innovative product/app pairing.
Additionally, Philips introduced auto-refill ordering through the app a few versions back. However, they do not offer replacement tongue scrapers that are the same as the one that came with the brush originally, or even ones that are compatible with the app/brush. This is the case both with the auto-refill and their online store. It would be nice if they could remedy this.
- Philips Consumer Lifestyle, B.V.
- 272.1 MB
- Health & Fitness
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Bulgarian, Croatian, Czech, Dutch, Estonian, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Ukrainian
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Koninklijke Philips N.V., 2004 - 2019. All rights reserved.
With Family Sharing set up, up to six family members can use this app.