Have you ever wondered how well you are actually brushing your teeth? When you connect your Philips Sonicare toothbrush to the App, you’ll receive personalized guidance and tips to improve your brushing habits, leaving you with a healthy mouth and smile.
In the Philips Sonicare App:
Real-time brushing guidance
The Sonicare app monitors your habits, like if you’re reaching all areas of your mouth, how long you brush or how much pressure you’re using, and coaches you with tailored advice. This coaching helps to ensure consistent, complete coverage, every time you brush.
Some features, like position sensing, are only available to DiamondClean Smart or FlexCare Platinum Connected users.
The Progress Report connects to your Sonicare toothbrush to collect your brushing habits. Each week, you will receive an accurate, easy-to-read report, giving you the brushing insights you need to improve and maintain your oral health.
The dentist is ready to see you! With Sonicare Teledentistry solutions, you simply provide some background info and a few photos of your mouth and receive a personalized, comprehensive dental evaluation from a Licensed Dental Professional, within 24 hours.
Teledentistry solutions are only available in the United States.
Automatic brush head reordering service
Never run out of replacement brush heads again. The Sonicare app monitors your brush head’s actual usage and the brush head reordering service automatically delivers replacements, right when you need them.
The brush head reordering service is currently available in the United States, United Kingdom, Germany, France, Spain, Japan and Italy.
Depending on which toothbrush you own and where you live, the Sonicare app helps you meet your oral health goals:
- DiamondClean Smart – unlocks the full App experience, including position guidance and missed area notifications
- DiamondClean 9000
- FlexCare Platinum Connected
Find out more about Sonicare connected toothbrushes by visiting: https://philips.to/connectedtoothbrushes
This update also reduces the number of crashes some users have reported.
Ratings and ReviewsSee All
Good but could be so much better
The app often does not recognize where in the mouth you are brushing. For example, in touch up, where the zone inside is yellow, I am brushing on the inside, yet the app is highlighting the outside area that is already a clean white. I can appreciate if the device does not think that I have brushed adequately, but when it does not register that any brushing has taken place, it is quite frustrating. Called technical support and went through a series of resets with no improvement. They then sent a new handle (under warranty), but still having same issues. It is a great concept and very good incentive to good oral care, I just wish that the bugs could get sorted out! Firmware and app are both up to date...
This is an update to previous review. The solution to my problem was found in another review—-the toothbrush must be level for the feedback to the app to be accurate. The only way to achieve this is to have the phone mounted in front of you on the mirror. My husband’s Oral B toothbrush came with this mount, which he does not use. It works like a charm and should be part of the package when buying the brush along with instructions to mount the phone and keep the toothbrush level! I would give this 5 stars, if the mount were included.
Overall good, but needs many refinements
Ultimately, this app does exactly what it’s supposed to - provide paced brushing routine to help achieve a better clean and market other Sonicare products to the consumer. My gripe is that this app seems like an afterthought rather than a priority to the brand. Firstly, it has been almost 6 months since the release of the iPhone X and yet, there has been no update to the user interface to complement this device.
Next, from my experience with my DiamondClean 9700, it seems that there is only communication in one direction (brush -> app), not the other way around. When everything goes according to plan, the usage of the app is clean and polished. The issue is when completing a touch up - the app will day “All Done” but the brush will continue a regular cleaning without a care in the world what the app thinks. Also, why doesn’t the whitening cycle allow for extra cleaning? Once it’s done, it’ll complain about missed spots but provide no way to retouch these areas. This could be fixed if the app could control the brush.
Finally, I wish there was a way for the brush to log cleanings when the app isn’t open and then transfer that information on the next app connect. I’m not sure if it’s a memory constraint within the brush, but having offline logging would be great for those times when it is inconvenient to go grab the phone.
Poor engineering and poor software design
My problem is that the toothbrush struggles to understand where it is brushing, it really has a difficult time understanding where the brush is in your mouth. What compounds this and makes the issue so much worse is the time design of brushing. Rather than waiting for you to finish a section of brushing, it depends on the user to switch brushing between segments at 20 second intervals or you get penalized and have to redo the entire section of brushing at the end. What I am trying to say is that if you are on target and get 19 of the 20 seconds for a zone brushed, you will have to redo the entire 20 seconds at the end of brushing rather than complete one more second of brushing that should be needed for the section.
I think the quality of brushing was about the same with the much less expensive Sonicare models and they didn’t have the annoying poorly designed software. The software would be greatly improved if it forced you to brush a section until you are finished, and then beeps to move on. This would save a lot of time from restarting sections.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Philips Consumer Lifestyle, B.V.
- 200.8 MB
- Health & Fitness
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Bulgarian, Croatian, Czech, Dutch, Estonian, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Polish, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Ukrainian
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © Koninklijke Philips N.V., 2004 - 2020. All rights reserved.
With Family Sharing set up, up to six family members can use this app.