Photo Editor ١٧+

I’ve contacted support 3 times in the last few months about this. I have still received no feedback so I’m taking it here. I paid $6.99 to unlock all the extra stickers to edit my photos. Now, every time I go to use the stickers to edit my photo, none of them open and a message that states ‘session token is expired’ is displayed on my phone. I wish I could be given some information as to how to remedy this, as I’ve used this ap for years to edit my photos and always been pleased with it. However being ignored by the support team and not being given any help on how to use a service I PAID for leaves me no option but to rate this ap with 1 Star.

Hi Beth_JustBeth, thank you for taking the time to update your review to 5 stars! Glad you were able to access the stickers that you purchased. :) We apologize for any inconveniences you previously experienced. Please don't hesitate to email us at hello@weheartit.com with any additional suggestions and feedback. We would love to hear from you! :)

I’m giving it a 1 star a few reasons. I really couldn’t tell what all this app could do and so I paid the full price for everything. Once I did that the shop page acts as if I still needed to buy separate items and when I went to change to the main page it prompts me to watch a video to remove the watermark. Excuse me? I just paid $6.99 for that (EVERYTHING). Strike one. Ok so I import a pic to edit and add a basic filter to. Even tapping ORIGINAL which should restore the image to its original state destroyed the original imported image and smeared it with this weird foggy layer - it’s awful and makes filters unusable for me where other apps work just fine. Strike two. Next I tried the magazine layout because that could be useful for some things I might do. Each layout has a template with words across but I couldn’t figure out how to edit the default text so it says useless things like PICLAB and never in my life would I need your app name on any project I’m working on. Strike three. DONE. I’m not asking for a refund because of my own idiocy. Don’t make my mistake thinking buying it will make it more useful. These guys obviously never tested this before shipping it out or don’t care what customers think. Either way enjoy my $6.99 - you deserve this review

Hi, thank you for leaving this review and for expressing your concerns. If you've unlocked everything for $6.99, you should have access to the entire app (and every future addition).

The watermark should have been removed, and if something isn't working as it should, please try tapping "restore purchases" in the settings and it should fix any issue you may have.

We are also aware of the "foggy layer" bug - it was introduced with iOS11. We have fixed it, and a new update should be available in the App Store within a few days. We appreciate your patience.

We believe that with the new update, you'll be satisfied with your purchase, and with the app. If you aren't, please reach out to us directly (contact@museworks.co) and we can solve any issue you may have. Thank you.

I touch the text to bring up editing features like the three bubbles for shadowing and it no longer shows the shadows of any color on any color font! You can’t put letters on same color backgrounds anymore and when you use this feature it saves the top left portion of the text only??? What happened to this app? I didn’t pay money to have all of the features unlocked only to be screwed in an update! And it’s not a hiccup because I deleted the app and reinstalled it - in the immortal words of Yukon Cornelius...NOTHIN’

Well, you said you fixed the shadow effect for the fonts, but no! This recent update did not fix the issue that is most frustrating to me. And for you to give a response to say the problem is fixed is very disingenuous. I hope people read this and don’t actually pay money to unlock features if they’re only going to be changed or messed up and developers can’t even figure out how to make a small fix. Especially when it used to work just fine! Very disappointed 😔

Hi Pete We just released an update to fix this issue!