Ratings and Reviews
Solid app, professional help is hit or miss
The app itself is great and pretty straight forward. Some of the professionals take their sweet time getting back to you though or give you the answer without explaining how to get there on your own. I understand that math in particular can be pretty hard to describe via text but I wish they gave just a tad more time. I feel like I don't get an answer until 7 minutes in and then when they start to break it down, time is up and they want you to pay again. Hopefully this imoroves. I'd love it if they could leave you some kind of helpful resource on the topic at hand once the chat is over. If I don't fully understand it in the chat and that's all I have to reference later, I won't fully understand it later either.
Developer Response ,
Hello there! Thank you so much for your feedback! We are working every day to provide effective help and it's stories like yours why we strive to create Got It! a great experience.
Our product team would like to sit down and speak with you to get some feedback. Could you please send us an email to email@example.com so we can improve the experience based off your feedback? Thank you!
The app is a good idea
The idea of the app is really awesome and I love the new update where you pay $24 for unlimited problems. Here’s the issue though. I do school online and sometimes I take timed tests. When I’m struggling with a problem I use got it to help me solve it except constantly and I mean all the time I send in my problem and 20 minutes later they say “sorry your problem was not explained please submit it again” because some annoying tutor couldn’t answer it or was having connectivity issues. I can’t spend 20 plus minutes waiting for someone to help me. Not only that but I’ll send in perfectly clear pictures of the problem and they say “oops we can’t see it take a clearer picture please” THE PICTURE COULDNT GET ANY CLEARER. I’m begging the app to fix these kinks or I will stop using it. I’ve spent a lot of my own money on this app and I will put that money towards a different app if things don’t change soon. I don’t recommend people download this app unless you have all the time in the world to get help for one problem but keep in mind you may not even get help on the problem.
Developer Response ,
Hello! Thank you so much for your awesome feedback! It looks like our current copy is confusing and we'd like to know your feedback on this. Could you please send us an email to firstname.lastname@example.org so that we can set up a quick sync? We would also want to give you some free sessions as an apology for this bad experience. Look forward to hearing from you.
I got this app needing help with homework and I have to pay $1 for a single math problem and my homework was 50 questions of stuff I didn’t even underdstans ... if u think im going to spend $50 on this app then u lost u mind .. don’t download unless ur really rich .. and that’s not all the one problem that I paid for the so called “expert “ to do they got it wrong so why would I spend $50 just to get my whole math worksheet wrong .. I think I might be able to deal with it if this app was free .. but I found this app that’s actually free called “ Photomath” that I don’t even have to pay for and it actually gets questions right and ITS FREE u can actually get a math worksheet done without having to pay $100 I swear this is a scam like I get it u have to make money but the least you could do if give people like 10 free problems a day and have them pay for the rest cuz some people don’t have a $100 to have help with 1 worksheet they don’t understand like what a rip off I’m going back to photo math
Developer Response ,
Thank you for your feedback. The money you spend on our app will help pay the experts as long as cover the operation costs, we need to charge you guys to keep going :)
- GotIt! Inc.
- 73.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 9+ for the following:
- Infrequent/Mild Mature/Suggestive Themes
- © Got It, Inc.
- In-App Purchases
- Unlock Featured Sessions $0.99
- Unlock Quiz Blitz $0.99
- SAT Prep $7.99
With Family Sharing set up, up to six family members can use this app.