PINES (Georgia‪)‬ 4+

Easy to use

I have enjoyed the ease and convenience of this app. I use it often! The main thing I see missing is the ability to create a list of items that I would like to return to or check out in the future.

Two Major Flaws

I really wish I could give a five for my review. The app is very easy to access. The format is simply and fun to read. And yet, I give a one for two MAJOR flaws. One, if you put books on hold, they may not be on hold. It may not register as a hold for the library, so you will wait forever for a book not to come. Two, the Pine libraries don’t have the equipment to read the barcode on the app. You have to give the phone to the person behind the counter, and he/she has to type it into their computer. Download and tolerate this app if you must, just know that the library system is not current with today’s technology.

Developer Response ,

Hello and I'm sorry for your trouble. Please reach out at kenstir.apps@gmail.com and we will get to the bottom of the hold issue. People place and pickup holds every day using the app and if you can't it's a problem. Second, I am sorry your barcode doesn't scan at your particular branch. Have you considered carrying your library card as a fallback? It works. Seriously, the administrators determined that the vast majority of patrons across the 300 PINES libraries have access to scanners that work with smartphones, so we decided to roll out the feature.

Convenient but needs improvements

Really enjoy having the ability to check quantity and place holds, but I wanted to use this app to maintain a list of novels to check out in the future. Please add the list option to the app.