Introducing the all new PingGPS mobile app. Redesigned from the ground up to make it faster and easier to immediately get the location information you need from your Pings.
After talking with hundreds of customers, we took our existing mobile app and device firmware, hit delete and started from scratch! No more having to request the device location or wait to find out the last known location with the app. The all new Ping device and app gives you immediate access to the last known location with just a tap.
With the all new Ping, once the device moves a "significant" amount, it immediately starts trying to connect to cell towers and GPS satellites to report in its location. All this information is securely stored and immediately available to you in the new mobile app.
The all new experience makes it fast and easy to find whatever is important to you whether it's in the next room with our Bluetooth "proximity" search which glows the closer you get or 3,000 miles away using a combination of GPS and cellular.
IMPORTANT - this app is not compatible with the other Ping app, which is being discontinued. Once you move to this app and upgrade your devices, you need to stop using the other app.
Fixed issue with app not being able to connect to get devices or billing. Sorry for the trouble!
Ratings and ReviewsSee All
Never answer to the emails
Both my devices haven’t been charging for a while (happened at the exact same time) and today for some reason, I tried again like every few weeks and both charge again... can’t explain why and the support team doesn’t seems to want to help me figure out why...
the locator have always been imprecise and really long to tell me about my dog or items being at the other side of the city, usually way after I found them or they came back to my house (for my dog)... only positive point is that they kinda fixed the issue with battery after few months, making it last a few days instead of few hours... and also providing the last positions after long long lag and most of the time not the actual position or not even 30mn earlier as my setting was saying...
I would accept this beta condition if at least they answered to my emails but they never never do... just an automatic reply saying they have no time and will reply in the 3 days and then nothing...
Can’t recommend this device. Today my trackers take charge again but I doubt I will reapply for a monthly plan when I don’t even know if someone is alive in this company...
Actually I even decided to stop doing item crowdfunding since I had such a bad experience with them. They really get me so upset !!!
Are they even in business anymore?!
I was one of the first IndieGoGo backers. I received my devices last year. However, I’ve tried multiple times to contact them and they are ghosts. Every email submission I send is automatically replied to with “Your email will NOT be seen...” and tells me to go to the FAQs. Well, the FAQs don’t answer my question. And even in the FAQs, it tells me to contact the very same support email address I’ve already tried. It seems their social media has been deserted as well, with last posts being December 2018 and January 2019, with no option to message via Facebook. So if you’re a customer, and are thinking of paying for a data plan outside of your included 1 year, you may think twice. Then, that just means we all have GPS trackers that we can’t use, AND they won’t refund. What a sham. Contact the BBB!
No more “I’m still here” BS!
Thank GOD for this update! This overhaul is what was sorely needed! In the 1.0 app, the ping gps would always say “I’m still here, same location as last you Cohen ted”, which wasn’t true as I have it in my car and know it isn’t at home, in the garage! Thank you ping development team for making these updates and proving this device to be way superior to tile and other costly cellular gps devices. Now, to find out about pricing plans to reup the cellular plans on my 3 pings.
- PingGPS Inc.
- 32.6 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © PingGPS Inc.
With Family Sharing set up, up to six family members can use this app.