Pinnacle Bank Nebraska 4+

We love the mobile app until we misplace a check we have deposited. There appears to be no way to access the check photos that are submitted and there is no place to enter the check info on the deposit form.

In its previous versions, this app has been extremely useful and has had all the functions I would have asked for (mainly balance checking and remote deposit). However, recently an update was required for me to open it, and ever since then it will not pass the loading screen.
I’ve given it up to about two minutes, restarted my phone, closed everything running in the background, etc. but it would appear that, although the documentation states that it is compatible with my device, it is in fact not. This is quite disappointing, and I hope a software patch comes quickly so I’m able to regain the functionality of the app and give it the 4-5 star rating it’s deserved in the past.

I am a hard core fan of PB. I have relationships with staff at several branches and I love having 7 day access with your in-store locations.

I have nothing but good things to say about Pinnacle Bank and we share our positive relationship with others who are looking for financial help, locally owned bank support, and personal relationships. Thank you and keep up the great work we’ve come to enjoy.

Please feel free to contact me if I can help the bank spread the quality messages about the bank which are backed up by staff action, by staff behavior, and awesome kindness. I can even name the staff I work with generally at three locations.

I would be happy to if it furthers their recognition of their efforts or opportunities to grow within the bank. They all truly exhibit care for and about customer service and personal growth with me when handling my transactions.

Kindly,
Michael D. Carpenter