Pinwheel Caregiver
Ratings & Reviews
I’m incredibly thankful there’s an option to introduce my kids to cell phones in a way that is safe and manageable. Pinwheel has so many great features that let parents be in control of what their kids can access. They continue to provide new features and listen to customer feedback to make sure the experience is what parents and kids are looking for. The AI feature is a great way for kids to ask the questions they have rather than asking Google and have the whole internet available for an answer. The contact controls and image sharing options are also a great way to help keep kids safe and gradually give them more freedom.
I am so happy that I happened across a post about the Pinwheel phone and app. We were looking for a phone for our 8 year old but we did not want any access to social media or adds or any way for creeps to get ahold of him! Pinwheel offers a smart phone that has no adds, no access to social media, no way for creeps or scammers to call your child, and my favorite … the tracker. I am not very technologically savvy so the set up ended up being kind of a hassle for me but for most users I know it will be easy, also the schedule set up on the app has been extremely hard for me to navigate which again … is probably a me problem. With the couple of technical issues I did have I will say that the customer service is great! Very knowledgeable and friendly staff. Also looking into prices… this is an extremely affordable option quite similar to just adding them to your phone plan…. Which was also an option.
The app doesn’t let YOU the parent choose what is ok to have on YOUR child’s phone. The location tracker is absolutely garbage. It never changes. And now that I stopped paying for the app ALL OF A SUDDEN I’m getting notifications of my child’s location that I never got before. Mind you. It’s FALSE notifications. I don’t pay for the app and my child is 10… what do you mean they left at one in the morning and a second later they arrived home. I’ve been getting multiple notifications like this. This is just a tactic to get me to pay for the app and it’s disgusting. What if I had a teenager and I’m getting false notifications of them “leaving” at three in the morning?! I should sue for them doing such a disgusting tactic to get me to pay for the parent app again. There’s multiple reviews about how bad this app is yet they have such a high rating. Most likely are fake reviews it’s frustrating for other parents as well getting this kid safe phone.
We have been using the Pinwheel watch for my daughter for a couple of months. We get to use the Caregiver Portal to control when she is able to utilize certain apps on it, which we like. There are a few fun games on the watch and she enjoys being able to text us after school or from practice when needed. The only downside to the watch is the battery life. By 6pm, the battery is just about dead and we can no longer use it. If we dont remember to charge it everyday, then she doesn't get to wear it for school the next day. Otherwise, for daily use and for being able to locate her via GPS tracking and texting, it is a good and safe watch that she likes being able to see the time on and track her steps.
We’ve been using Pinwheel phones for our kids for the last three years and it’s been going so well. We love the fact that they are flexible and we can change the settings, depending on the age of the kids. And it’s super easy to go and adjust things on my phone on the app whenever I need to give one of my children access to something. I have the kids text me and ask for access to things all the time and I can give them instant access through the app. I’m really glad we went with Pinwheel when we were trying to decide what phones to use for our kids.
The Pinwheel Phone is one of the best options for families looking for a safe smartphone for kids. The Pinwheel App Store is a standout feature, every app is reviewed and rated by child development experts, giving parents confidence in what their kids can access.The new PinwheelGPT adds even more value, offering a safe, age-appropriate AI that encourages learning and curiosity without exposing kids to unsafe content.As an organization focused on protecting children online, Shield the Innocent highly recommends the Pinwheel Phone for families who want both safety and independence for their kids.
Pinwheel is great for my 4 kids. The older ones (14 and 12) have phones. No social media. I love the “nothing mode” which gives me the ability at any moment to shut off digital access entirely except for calling/texting family. My younger two (7 and 8) have Pinwheel watches. They love to ask the AI app about animals. They my youngest loves taking pics of bugs. I can see every text, even the rejected ones, on my own phone. That makes it easy to add somebody that was intended and to see the garbage that they’re protected from.
Developer ResponseAwesome! We're thrilled that our service has been helpful for your family. We take pride in the recent revamp of our App Library so it's great to hear that the information provided have been useful for you!. Feel free to reach out to us anytime if you have any other feedback or suggestions!
Pinwheel has been the perfect introduction to phones for my 11 year old. She enjoys having the ability to make calls and texts and access to the apps I can choose for her. The parent app is easy to use and I love that I can monitor everything from my phone without having to take hers (which to her might feel too invasive). This phone and the tools it provides parents are amazing. Highly recommend if you’re looking to get your child a safe alternative to smartphones.
We have been using pinwheel for our tween/teen for the last several years and I do recommend it over smart phone. It’s much safer and not as hard to lock down at all. The pinwheel comes without an App Store or browser so parents are really in control of how much freedom the child has! Text convos can be monitored. If you want a porn free home where predators don’t have access to your children and you can monitor their activity overall, I highly recommend pinwheel over smart phone any day!
I switched from Gabb and this is the easiest 5 star review I’ve given. The app is great and the customization per kid and per device is exactly what I needed. The app updates the kids’ devices instantly and is easy to use and reliable. I needed to leave Gabb because of the many issues I had the whole time I used them and Pinwheel has been the best moved I could have made! It’s better for me AND the kids!! I actually told them we were going back to Gabb and they were very unhappy with me lol