Pioneer Passport is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Here’s what else you can do with Pioneer Passport:

Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.
Set up alerts so you know when your balance drops below a certain amount
Make payments, whether you’re paying a company or a friend
Transfer money between your accounts
Deposit checks in a snap by taking a picture of the front and back
Reorder your debit card or turn it off if you’ve misplaced it
View and save your monthly statements
Find branches and ATMs near you

Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

To use the Pioneer Passport app, you must be enrolled as a Pioneer WV FCU Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

What’s New

Version 2.30.0

Version 2.30.0
• Bug fixes and performance improvements

Ratings and Reviews

4.9 out of 5
846 Ratings

846 Ratings

Charlotte T Webb ,

Unpredictable Performance

We have been using this app for about a year, and this is the second time we’ve had to delete it and download it again because of inconsistencies in the transaction log. The first time, I was able to see transactions that my husband could not see despite using the SAME login. He deleted and downloaded it again, and that fixed the issue.
This time, the balance kept changing, but no current transactions were visible. The latest transactions were over three weeks ago. We both deleted and downloaded the app again. When we logged in, the most recent transactions were from November of 2019.
Not a reliable resource when using it to track finances!

Ms. WV ,

Thank you for being so user friendly

The entire staff is so great and professional to talk with when I need to go to their offices. I am not surprised that the on-line banking ap is the same.

Happybg ,

Great CU

This is a wonderful credit union to deal with. The app is improving, but really don’t like the new transactions section of dashboard. Would love to be able to narrow that down to checking only instead of being all accounts.

App Privacy

The developer, Pioneer West Virginia Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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