Piper Lou Collection 4+

Where should I start? Piper Lou products are amazing. The shirts are comfortable and have fantastic graphics and sayings. If you want a design or saying you can request and most of the times they can do that for you in a week or so. Then there are the tumblers and wine cups and water bottles. They are quality products. They keep hot stuff hot and cold stuff cold for hours! They have clever graphics, quotes, or silly sayings. About the app itself, it works well, it’s user friendly. You can’t ask for more than that, and yet, they continually go above and beyond expectations!

The products look nice, but the quality of service is severely lacking. I have ordered several cups, two have been the completely wrong cup. The majority of my shipments take FOREVER to come, yet Piper Lou somehow manages to get deliveries out weekly for the FB lives. If they can’t keep up with the demand, then the promotions and new products shouldn’t be made available as often.
My most recent and last purchase was the $15 deal from two weeks ago. I checked in on this yesterday as I’ve heard nothing and they pretty much blamed covid (still) and said it will come. Today I got an email that they don’t even have the product I ordered anymore. So now managing their inventory is also a problem. I communicated my disappointment with Piper Lou and got no response. There are many other companies that make products like these now and I would recommend checking them out instead.

I have ordered several times and I like the products but I always have issues with shipping. They take weeks to ship from North Carolina to Oklahoma. I get my orders from SHEIN quicker and they are across seas, so they can’t keep blaming it on shipping companies. I ordered before Thanksgiving and it’s already the 13th of December and haven’t even seen a tracking email. Disappointed because I keep hoping it will change but it never does. Please know that I am NOT trying to stop others from purchasing, just making others aware of the problems I have had with every order and the shipping times, excuses and not having holiday items for the current holiday and products for special occasions. I have finally decided 2021 is my last order. Sadness…