iPhone Screenshots


PittSMART (Pittsfield Municipal Assistance & Reporting Technology) is the Official CRM (Customer Relationship Management) App of the City of Pittsfield. PittSMART allows users to submit service requests (potholes, tall grass, graffiti, etc.,) report issues, ask questions or send concerns directly to the city where the request will be correctly routed to the appropriate city department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the instant they are resolved! You will receive a tracking ID and be automatically notified when your issue has been updated or addressed. You can provide comments, upload photographs of your request/concern.

What’s New

Version 4.1.2

New in v4.1.2:
- Bug fixes

Ratings and Reviews

3.5 out of 5
2 Ratings

2 Ratings

Edlusign ,

Can set up an account

It looks like it might be useful but when I try to set up an account it tells me I need the@ and . In my email address I have them there but it still won’t let do it.

Scott P Connors ,

Great App

Great app! Very easy to use with lots of features!

App Privacy

The developer, City of Pittsfield, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


City of Pittsfield
42.6 MB

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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