Planet Fitness Workouts 4+

Las Cruces, New Mexico

"I've been a member of Planet Fitness El Paseo now in Las Cruces, New Mexico for a while now, and I just can't rave enough about this gym! The staff is truly exceptional - they're energetic, friendly, and always go above and beyond to make sure you feel welcome and supported. From the moment you walk in, you're greeted with a smile and a high-energy vibe that's infectious!

The team is incredibly cooperative and helpful, whether you're a fitness newbie or a seasoned pro. They take the time to understand your goals and offer personalized guidance and encouragement every step of the way. The gym itself is always clean, well-maintained, and equipped with top-notch equipment and amenities.

What really sets this Planet Fitness apart, though, is the sense of community. The staff and members alike are so supportive and motivating - it's like working out with a big, happy family! If you're looking for a gym where you can feel at home and reach your fitness goals with ease, look no further than Planet Fitness El Paseo. Five stars and a huge thumbs up from this happy member!"

开发人员回复 ，

Hi there! If you have comments related to a recent visit or experience, please contact your home club directly through this link: https://www.planetfitness.com/gyms or let them know during your next visit! They would love your feedback. Thank you for being a member of our Planet and using the PF App!

Xcapture replacement is terrible

As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history.

But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off.

Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.

开发人员回复 ，

Thank you for providing us with your feedback! We will continue to improve our mobile app and plan to include more features in future updates. Please stay tuned as we continue to make updates to the app to enhance your mobile experience!

SCAM ALERT

Planet fitness is a total and utter scam!!! They make it impossible to cancel your subscription anytime when they advertise it! You don’t even get told that “You may have to do it in person it depends on your home gyms rules” until you go to cancel and there is zero way from your own account. How about PF corporate grows a pair and has oversight over every branch, because I know it’s not just me with this issue. I live an hour and some change away from my old gym and I can’t cancel my subscription unless I go in? Never ever going to sign up for PF again they absolutely ROB you of your money and should be put out of business, total scam and I regret ever going into their establishment and giving my credentials. Genuinely if I could give ZERO I would but I can’t which is less disappointing than their app/clubs. Completely pathetic company that tried to make every move you make a million plus one just to get something your way. It’s so simple, if I wanna cancel, I should be able to do it at the push of a button just like I did with signing up. That is lazy manufacturing and that’s hilarious as it is, being that the lazy effort on being able to cancel is on Planet Fitness’ side. I’m doing all the work to get it done and they can’t put in any effort or work into getting it made available. Sad sad sad pathetic company. I’ll be going to their number one competitor from now on.