PLAYFUL REWARDS: Earn Rewards 4+

I don’t normally write reviews, but I’m getting so annoyed with this app that I might as well write one. Here’s my issue: I downloaded Monopoly Go (great app btw lol), and “milestone 1” was to install the app, and it was rendered as complete, but the milestones after milestone 1 are not rendered as complete. Every milestone post milestone 1 essentially are reaching specific boards. Right now, I’m on board 17 in Monopoly GO. In other words, I should have milestones 2 and 3 completed because milestone 2 is to reach board 7 and milestones 3 is to reach board 11. I wish I could share screenshots to prove it. Also, I reached out to customer service about this problem. She was no help. This is what she said, after I explained my problem w/ supporting screenshots: “Thank you for contacting us! For now, we do not have enough information to process your request so we will close your ticket for now. If you do have a question or issue, feel free to reopen the ticket with more information on your milestone issue with supporting screenshots!”. I don’t know what’s wrong. Only reason I’m giving this review 2 stars is because the arcade section in this app works well. I really hope this gets fixed for me. I reached out again, I’ll write an updated review if my problem ever gets resolved.

Hi there! We're so sorry to hear you had a negative experience. We're currently working through a backlog of tickets but rest assured your ticket will be answered in the order it was received and we'll make sure to credit you all the missing coins you deserve! Please re-open the ticket and our agents will help resolve this issue!

!!!!!!!!!!450$ IN PAYOUTS!!!!!!!!!!!!!I know a lot of the reviews say they didn’t get their payout and that the app is a scam but I’m here to tell you otherwise. I got this app and after I downloaded the first game I got a “temporary reward prize” saying i would get a 200$ gift card if I completed a certain amount of tasks in the game in 5 days (you also got the coins for completing levels in the game) I completed the challenge and got the coins for completing the levels (witch I doubled by watching an add) so I cashed out 400$ worth of rewards, it said it could take up to 24 hours to receive them in your email. After not getting them in the first 24 hours I contacted support and they said it could take up to 72 hours bc of a back up in tickets. I waited and got both cards that next day not even a 48 hour wait. I now have gotten 450$ from this game and just cashed out another 50$ in rewards that didn’t even take a day to receive.

Edit: I don’t know if it has anything to do with my last 50$ cash out but I went back into the app and all my games and coins are gone. (I had at least another 10-20$ in coins) I contacted the costumer service and all they said is I was that I most likely logged into a new account (I still have all of my past payout history) I put in a support ticket but was told it could take up to 72 hours to hear a response. Will update again if or when I receive a reply. Very disappointed in this after I gave a good review.

Hi there! We had some issues with the coins recently but it has been fixed with our latest release! Please make sure your app is updated so your games and rewards can refresh properly!

At first I thought this was great, it was giving me coins when I completed tasks almost instantly and I was racking them up. I’m currently sitting with about $75 worth of coins which is great. But I should have a lot more, because the app skipped a bunch of tasks and didn’t give me credit. One game I’m playing gives coins for each level gained, and from level 12-16 I got no coins even though it says I finished those tasks. There’s also a special event going on where I had a week to complete a list of tasks for $200. I got to step 4 out of 5 and it just stopped registering anything. I had to get to level 15 in the game for step 4, and I’m at level 23 now and it still hasn’t updated. It’s been days. The event now ends in 6 hours so looks like I won’t be getting that $200. I’ve messaged support in the app AND emailed over all this issues and haven’t had any response now. There was also an issue of a task popping up to spend $20 and I’d get $25 worth of coins back, so I spent $20 and it didn’t register that I had - so I just wasted $20 for nothing on a game I don’t even like. I messaged support about that too and again, no response. So I would highly recommend NOT doing those tasks, or do so at your own risk (I did do some smaller ones that worked).

*edit to add, I was able to successfully cash out through PayPal. I’ve read some other reviews saying they had issues, but I did not. It arrived same day in my PayPal account.

Hi there! We're so sorry to hear you had a negative experience. We're currently working through a backlog of tickets but rest assured your ticket will be answered in the order it was received. We're also in the process of hiring more support so response time should get faster!