We know, we know… you were all wondering when you could hire someone to pick up your dog waste on a regular basis. Well, the time has finally arrived. Plowz & Mowz has just added recurring dog poop clean up options to the platform.
Ratings and Reviews
I have set up a weekly mow and now an aeration service through them. I’ve been so pleased with the quality of the work, but even more so with the service of the company. There was a company that wanted twice the agreed upon cost for a mow and they reached out to ask if it was ok. When I asked them to find another company, they did, and that company had no problem mowing for what the agreed upon cost was. Also, when another landscaper came and said they did the aeration for us a week earlier than requested but sent a pic of another house, and there was no work done on our yard, I contacted Plowz and Mowz and they immediately fixed the issue and scheduled our service for the date requested. I couldn’t be happier with the service which is really what makes something like this easy. I’ve had to deal with companies in my own before and I didn’t feel like I was getting treated well. Plowz and Mowz takes care of all the middle man work and I feel like I’m treated fairly. Highly recommend this app!
Developer Response ,
Very good to read! thanks and have a great 4th!
My own fault for trusting this
I should have taken the reviews more seriously. We have quite a bit of debris and clean up needed for a few beds around our home. After submitting a custom quote request it took about 10 days to get a quote back which came back at $200 with tax. We thought that was very reasonable and decided to move forward. Unfortunately, the day the service was scheduled we were at the beach so we came back the next day and at first glance the beds looked great! Then we went into the back yard... the service provider took all of the debris from our beds and left it in a pile behind our garage!!! Then what they did bag up they didn’t even take it with them! They put it in our garbage cans filling them to the brim so we can’t even put our own trash in there until 4 days later! After contacting the app they said they would send the provider back and asked for photos. When I sent the photos they came back and said oh we didn’t include that in the quote from the partner so it will be another $250 to remove the debris!!!!!! What?!?!?! That’s more then the original quote AND it’s not my fault you didn’t include exactly what I requested in your request to the third party. I am livid and now my husband and myself still need to bag and dispose of this debris we hired this company to do for us in the first place. Last time I do anything like this through an app again!
Developer Response ,
custom quotes is a bit new to the platform. working out the kinks but I will 100% apologize as it trickled down to you the customer. Sorry for the poor experience.
Too good to be true is right!! Bad service.
Someone titled their review “too good to be true”, and I couldn’t agree more. Was super excited to have the lawn service at my fingertips. Customer service seemed great. People came to mow the lawn and did an AWFUL job. Customer service reached out immediately, said they’d have the person come back the next day. I said I didn’t want that same person, because obviously they did a terrible job the first time—you think they’ll magically do it better?! Next day comes, looked like nothing had been adjusted. Contacted customer service, and they sent me a quote from the person claiming they were there and that we just had bad tufts of grass. I told them I had already SAID I didn’t want the same person to come back out, clearly they don’t know how to cut grass, and I showed another picture of the uneven cut. They tried to tell me it was because I didn’t order edging, which was moot because I wasn’t even mentioning edging! I was just standing outside now looking at the absolute asinine job this person did who clearly has no idea how to adjust lawn mower blades, and makes me wonder if they lied and never even came out a second time. Either way I canceled my service and went back to the same service we used last year which is 30% more expensive and 110% worth it. Terrible. I should have asked for a refund. Oh well.
Developer Response ,
thanks for the review. We appreciate the feedback
With Family Sharing set up, up to six family members can use this app.