Pocket Wine Pairing: Sommelier 17+

A bountiful resource with great interface!

This iteration of pocket wine pairing has been such a bountiful resource for me, my partners and friends. It allows us to dive deeper into what we’re drinking, learning and discovering all kinds of fun facts about geography, food pairing, and wine culture around the world. I love the universal searching function (search countries, wines, grapes, notes, etc...) and that you can search for wine choice by food dish or food dish by wine choice. Love and highly recommend this to everyone who is curious and enjoys wine!

Ответ разработчика ,

We are delighted you are enjoying the app and thank you for such a well-considered and constructive review. There is a great deal of content, and many sections, within the app and we have done our best to make navigation as easy and user friendly as possible. Wine is one of life’s great pleasures and may we wish you continued enjoyment.

Disappointing customer service

I downloaded this app to help me with wine(obviously), because I’m in the business I wanted something I could use as a reference for work. I tried to purchase the app for $3.99, so I could have access to everything. Unfortunately it doesn’t prompt me for purchase, initially I assumed it was a problem on my end ie credit card expired, wrong info, or my settings were off for in app purchases. It wasn’t any of those things. So I contacted Apple thinking something was wrong on their end, after trouble shooting we discovered it wasn’t them either. So I sent an email, over a week ago, to this company to see if something was going on on their end. Crickets. No one has reached out to me about getting this app, and I’m seriously disappointed. Which is unfortunate, as the other reviews have said, it’s a useful tool. But it isn’t all that useful unless you buy it, so I’ll be getting something else.

Ответ разработчика ,

So sorry to hear of your issue. Unfortunately we have no record of your support request. We pride ourselves on customer service and answer 95% of requests within 24 hours. Our communication with Apple on this issue is still ongoing. As most users have no problem upgrading to the premium version of the app, Apple have suggested that the issue is likely with user’s devices. However, we suspect that the issue may be related to iOS software update 13.5.1 as many developers have reported similar issues with this update. If you contact us by mail at support@wineparadigm.com we will be happy to provide you with more information.

A must for wine lovers

This is a fantastic resource for anyone who enjoys wine or simply wants to know more about it. The developer is helpful and responsive to requests such as adding lesser known grapes to his database. The more I use this app, the more I enjoy and appreciate different wines and food pairings. Highly recommended!