PODERcard - Banca Móvil ٤+

Worst customer service my card was stolen & very little insurance that this company has my back

Worst customer service my card was stolen & very little insurance that this company has my back
I called and they were so quick to get off phone they let the person continue to use my card and said transactions where pending I had to wait till they post leaving me broke bc of they refused to reverse the transaction pending I’m giving them my permission and telling them the thief’s are the ones making these transactions all they could say is they have to wait till posted and that’s all they can do when ask to speak with a supervisor they refused when asked to send me to supervisor voicemail they refused. Now I have sent 6 emails with no response to lost/stolen card needing a replacement. They don’t even offer mobile check upload I wish I had never signed up this company is too dysfunctional . I’m yet to get any re assurance that I will even get my money back from them

Bunch of crap they pay but also scam people at the same time!

I actually just started this app a couple months ago and it does pay you for some of the surveys you do. But honestly lately I’ve done long surveys which were at least 25-30 minutes long and after I finished it didn’t give me my incentive it just put me on a whole different survey. And when I message to complain in the app no one ever gets back to me or it takes forever if the even do it’s really tiresome because people like me myself are actually taking time out our day and helping these companies with different research datas for them to turn around and cheat us or not pay if they don’t fix my issues asap I’m just going to take matters into my own hand legally because it’s not fair that these apps aren’t being held accountable for there lies to the many people who actually believe in the lies they portray and claim they pay but they don’t it’s not fair to anyone this is getting out of hand and it’s not okay to lie and get people to help with data and not pay them for there information so hopefully I’ll be able to come back and give more stars but for now this is my rating I’ll come back if they fix my issues other then that this is a default fake app just like the rest of them falsely telling people crap.

استجابة المطور ،

Thank you for your feedback JayDa. We would like to help resolve any issues you are having. Please send us a message at info@saberespoder.com with your name and phone number so we can provide you with personalized assistance. We will do our best to offer a 5-star experience

I have been with them for sometime but

I have been with PODERcard for a while and it’s a great bank but I’m having a few issues. I referred two people and I got one referral bonus the second one I did not receive. I reached out to customer service plenty of times and nothing has been resolved they say it will take 7 to 14 business days but it’s been almost a whole entire month. Now I’m reading reviews and they’re saying that you guys are closing down accounts with money in it so what’s next you guys are going to close my account because I’m reaching out to many times regarding $30 that your promising customers. I am very concerned about this issue and I just hope that you guys are being honest with your customers I want to be able to keep this bank because you guys have been awesome but now it’s becoming an issue i’ve never experienced this before and they always tell me that somebody’s going to reach out to me and when I receive an email they tell me to call the number that I just talk to. I feel like I’m playing a game going back and forth between email and phone number this is not OK

استجابة المطور ،

Ms Willis, thank you for reaching out and inquiring about your Referral Bonus. We have escalated your issue and your second Referral Bonus has been deposited to your PODERcard account today, August 4th. We thank you for being a PODERcard member.