Pokerist의 비디오 포‪커‬ 17+

Fun game… but customer service is so bad.

The game is fun, actually spent money on it, but u can see where they try and get you to spend more money by letting you lose. (I’ll get back to that). First if you win big and get ie. $20M credits. When u want to play slots. It brings you to machines with $1M/ pull min slots. And if you didn’t know, it’s a hassle to get into lower denomination slots. Back to the losing, this has happened countless times, $80M credits. And didn’t hit 1 single line until about $1–2M credit left. And also the customer service is worthless. I won a weekly event. Total winning was like +$80M credits. And after the time ended, it froze. So I get CS, and their response was, “oh we’re sorry, we are extending that contest another 24hrs. You can check back then.” I said “ I bought coins to win, and now your saying I can lose!!” They responded” sorry but the contest is extended for another 24hrs, and you can keep purchasing coins and playing to win.” Me: “any compensation for your mistakes?” - them “ you can wait to collect free credits that we provide” - which is like 6000 per 24/hrs.

It’s a good program

I play a lotta cards,,but playing online with is not real !! The computer programs that are out there “online “”Our favor for the other team it feels like you’re saying I can’t believe it it’s so stupid how come the other team always get the truck I just don’t understand why they would do that if they’re trying to making money
I feel this game is closer to real cards than the other programs because the other programs how many times can you get nines and the other guy are get in aces all day long

개발자 답변 ,

Thank you for your review! We work hard for you. If you have any ideas or suggestions for the game, send them to us directly using the in-game support chat or via email at support@kamagames.com.

Developers confused???????

I read reviews before I download a game to see if it’s legit. I was glad to see so many responses from the developers. That is, until I realized they aren’t honest in their responses! Here are some “inconsistent” statements they made in response to player frustrations about winning big, getting hooked, and then no longer being able to win and having to buy, buy, buy coins (this was the common theme of the complaints). 1. In response to the randomness of the game the developers responded to one player by saying, “We do not interfere with games in any way.” However they state over and over, “All the algorithms in the game ARE CONFIGURED to ensure it is totally fair.” 2. The player complained they weren’t following regulations. The developers gave a long response explaining that because there is no money used in their game it is not gambling, therefore they are not held to “any” regulations. Later in a response to another player, they stated they are 100% compliant with “all” regulations. What regulations?🤷‍♀️I realize the “other” association might have some regulations, but you said you aren’t held to any regulations. Just get your story straight.
I just downloaded the game to write this review. I would NEVER play a casino game that you have to trust is fair, that starts with developers who can’t tell the truth (or a consistent lie)!

개발자 답변 ,

Purchases aren't mandatory in our game. They let you play at the tables with higher bets right away, but don't grant you any in-game benefits. You can always play without making any purchases. 

We use a random number generator to deal cards, mix decks, drop roulette balls, and form combinations in slots. Our RNG algorithms have been certified by an independent test lab, and all game algorithms comply fully with generally accepted standards.