Polaroid 3.0 Wi-Fi Photo Frame 4+

This is such a cool concept

We got this for our family and we love it! It is so easy to operate and multiple people can send pictures. The only downside is that it is a little hard to scroll back to the last photo. Finally it tells you lots of things and can add videos with sound, but best of all it can tell you the weather in your area.

GREAT Concept, but unreliable

What a wonderful concept, to be able to send pictures from your phone straight to a digital frame via Wi-Fi so that you or loved ones can enjoy. Some of the time, I am able to send a few pictures from my phone to my Polaroid frame, or two other Polaroid frames that I purchased for family members. Unfortunately, more often than not this is difficult to do, and does not end up working. First of all when I pull up the pictures to send more than half of them are just grey boxes and do not show the actual picture, so I am not sure what I am clicking on to send to my frame. The pictures that do populate so that I can click on and send, often will say they have sent, but never reach my frame! So frustrating. I have tried everything… Turned the frame off and on, scoured the Internet for fixes, etc…even after getting a new phone I am still experiencing the same problems. It is obviously the app. For over $100 for this frame
(not to mention I have purchased three of them in total) it would be nice if the app actually worked most of the time, instead of rarely. Come on… Technology should be better than this! Where are the app developers, and the fixes??

Very disappointing

29 Dec 2020 currently working (upgraded rating)

Previously: spent lots of time on this, uninstall, reinstall, WiFi reboot, etc. Called the support telephone number only to find out this is a known problem going back almost a full month or more and you will notice that this app hasn’t been updated for 2 months. The software company that Polaroid “hired” to carry the brand name into WiFi capabilities is an LLC out of China that apparently has no interest in fixing this. So I will just return the Polaroid picture frame and never by from them again. Just shameful. This was an expensive gift from a brand I used to trust.

Prior review: Purchased as a gift thinking the brand name might make it a good product choice, I suppose this brand doesn’t mean anything anymore. I can’t even find a “frequently asked questions” website to attempt to get this thing to work. The real difficulty is that this was not an inexpensive picture frame. I will never purchase this brand again.

Developer Response ,

sorry to make you disappointing, we had some instruction as stated on the box and in the manual. Also you can call Customer Service Center.
Now our App functionality has been fully restored and we are sorry for any temporary disruption in service that was experienced by some users. thank you

Please contact our support line provided below and we would be happy to assist your. Polaroid Digital Picture Frames Phone: 855-544-4841