Polarsteps - Travel Tracker 4+

Amazing Tracker

I love this app. Polarsteps easily tracks stops on roadtrips and flights - the trip tracker is awesome. Also love the profile page, especially the overall map view that has the red dots to show all trip stops - the only thing I’d want to see improved would be being able to see that map up close. Like if you could tap on the overall trip map behind the profile photo so you could see top level how many spots someone has been. That map is one of the coolest features but it’s kinda hidden behind the profile photo and other UI elements on the top half of that page. Even if you just repeat that map element at the bottom of the profile, so keep it up top behind the profile photo (because it’s great to see as the first thing), but then as a user scrolls down the profile through all the stats, you get to that map again - but here you can zoom in and actually see all the Stop Dots without any UI blocking it - that would be awesome!
Really love your app. Can tell it’s designed and built by avid travelers!

Cannot get it to work for current trip!

I’ve been traveling for a month and found out about this from a fellow traveler. It’s brilliant in concept but I cannot get it to track my current trip. It synced all of my trips from 7 years ago from my photos with all gps location details, and attached photos to those locations. But the point of me using it is for my current trip and it is just a blank slat. Does not import my photos, location, or dates at all. I’ve done everything I can think of, went into a deep dive in my iOS settings, went through the trip settings, my account settings, read through pretty much the ENTIRE help center, scoured Reddit, updated my phone, deleted my account and reinstalled it, restarted my phone etc and NOTHING WORKS!! It wants me to add everything manually down to the date I flew and the location I flew into and then the next place I stayed etc but at no point does it ever finally pick up in syncing to fill the info in. I ended the trips, restarted the trip, every thing I can possibly think of and NOTHING works. What is the point in using this for your friends and family to track your travels if it only syncs trip details after you arrive back home?!?! The only trips it syncs are ones where I’ve ended AND flown back to my home location. Otherwise this stupid thing is WORTHLESS and you might as well just post on social media because it will be endlessly less frustrating!!!

Developer Response ,

Hello! Thanks for the review, we are sorry to hear that you are having some issues with your current trip not tracking correctly. Can you please send an email to support@polarsteps.com highlighting these issues so that we can look into it for you?

Cool but very bad photo suggestions / annoying to use

I like the UI and visualization, but it is such a pain having to fight the app in order to add locations (which it renames to the county—who ever cares about the county? Just name the step the location you searched, like Grand Canyon should not be renamed to the county), then when you add photos the suggestions are always off and you have to manually look through photos.

What it should do is look at your photos and suggest all the ones on that same date, even if they don’t have the geo location tag (DSLR photos). Entering in dates is also a pain, new step button for some reason always assumes you do it on a new day, so I have to go back and manually change that too. I’m sure if you use it to actively track new trips it works okay, but I’m frustrated with the experience of filling it in manually. It captured some of the trips I did in the past by analyzing my photos, but again renames all the locations to stuff nobody knows (it calls Muir Woods national monument by its county name) and will split trips into two sometimes, with no easy way to combine them.

Features seem to be there but usability is lacking IMO, not really worth the effort (I did try a few other competitor apps and this is more features but still a pain).

Developer Response ,

Hi , thanks for your feedback! We're continuously working on improving the app and would love to hear your thoughts. Could you reach out to us at support@polarsteps.com and elaborate on your feedback a bit further? Cheers!