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Available in select locations:
Mobile Ordering: Order with the app for delivery or pick-up.
Delivery Tracking: Track your order in real time from the restaurant right to your door.
Ratings and Reviews
Such a pain
App keeps going to a blank screen that says “Updating” for a few minutes and then says the update failed, won’t let me use the app. Only way to fix it is to delete the app and download it from the App Store again. Once it’s downloaded again, you have to sign in by having a link sent to your email. Sometimes my email opens the link in Safari rather than the Popeyes app, so I just can’t sign in. Sometimes rebooting the phone helps with the email link issue, but I really don’t think that should be necessary. I’ve had to go through deleting and reinstalling and trying to log back in three or four times now. Seems like the issue come up every week or so and it’s getting old.
Worst app experience ever
I never had such a complicated horrible experience with any fast food online service or delivery company. I downloaded the Popeyes app and placed an order which I waited over an hour half to not receive my order the person who was suppose to deliver my order through the “Popeyes app” took my order took my food didn’t even attempt to deliver pretended and stole my food. Which you the way I ordered for my kids and I. What type of person no what type of (human being would take from out of child’s mouth) after I told her it was for kids she refused to bring my order . This is stealing I contacted guest support for the app the rep: Brian was very unpleasant didn’t voice no concern nor saw nothing wrong with what this person has done. They are very unaware they don’t even know who or what delivery service was suppose to deliver my food. They didn’t offer me anything for this terrible inconvenience I encountered. Horrible I wouldn’t give any stars but it’s not an option their app is horrible I will never use it again and don’t recommend to anyone.
No stars if possible
I ordered twice using this app, first time was Ordered for pick up and the restaurant took a while in finding my order, the line was long and I was flashing my phone to the counter and the restaurant personnel was taking too long to take care of my order but eventually was able to fix it.
Second time was ordered online for a drive thru thinking it would be quicker using this app but then I received an error, order did not go through, ended up ordering in person at the restaurant. Next day received an email for the receipt of the app order and was charged for it, I Called the popeyes restaurant and gave my info about the order and asked if they received any such order, staff was very nice to help me and informed me no such order came thru. Called customer service gave me an ID complaint number and told me someone will call me. 2 days later no call received. I was inconvenienced and charged for using this App. I am discouraging anyone on using this app. Do not even try.
- Popeyes Louisiana Kitchen, Inc.
- 36.5 MB
- Food & Drink
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- TM & © 2018 Popeyes Louisiana Kitchen, Inc. All Rights Reserved
With Family Sharing set up, up to six family members can use this app.