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The Portal app lets you display your favorite photos, create and share albums with loved ones and make calls directly to Portal, all right from your phone.

Display photos from your phone's camera roll directly on your Portal, or create and share albums so your loved ones can view and display them, wherever they are.

When you're away from home, you can use the Portal app to call your Portal and talk to members of your household.

What’s New

Version 51.0

This update includes stability and performance improvements.
Please rate the app if you enjoy using Portal from Facebook.

Ratings and Reviews

4.8 out of 5
1.8K Ratings

1.8K Ratings

Manoj Tolety ,

Something Went Wrong Error (Remote)

[Update2] Updating to a 5 star rating - not only has the remote functionality been restored but also the errors went away! :) Thanks Portal team for fixing the issue as promised.

[Update1] Contrary to the developer response, looks like the latest app update removed the remote functionality altogether from Portal app. It essentially makes the Portal TV useless until I’m able to fix / replace the physical remote which hasn’t been working for quite sometime now.

[Original Review] I keep getting ‘something went wrong error’ for pretty much every click in the remote that’s embedded in the app. The pop up has to be manually dismissed by clicking ‘Ok’ before you can do another click on the remote. It is annoying to say the least. Happy to provide screenshots to help resolve the issue.

Developer Response ,

I'm really sorry about that Manoj. You're not the only one! I'm hoping to get this fixed in the next release.

Update: You're right, the remote has been temporarily removed. It was causing problems for other users like, and we really want to get this right. I'm sorry Manoj. We're working hard at getting this fixed for you. 👍🏼

Update 2: Ok Manoj! Can you try out 28.1 and let me know if remote works or doesn't?

Varamz ,

Something went wrong error - FIXED

Update 1: It was really annoying to not have the remote functionally work. Even though FB took long, they have fixed it. Had to uninstall and reinstall the app to get the remote functionally to work again.

Old review: I can’t believe that a company the size of FB can provide an app half baked. When using the remote feature for my FB Portal TV I keep getting an error ‘something went wrong’. I have to dismiss it for every click. FB please fix this ASAP!!!

Developer Response ,

I'm really sorry Varamz. I'm working on getting this fixed for you. As soon as the fix is out, I'll update this review to notify you to try it out. 👍🏼

Update 1: I'm so happy to hear that! I worked on this feature for a while - I apologize it took so long. I hope you enjoy it. ☺️

Listen2beth ,

Life Changing

My 88 year old mother in law calls Portal “her joy.” She refused any phone technology but the Portal has captured her heart. Now during quarantine it is even more valuable. Photos from family and video chats keep her in touch with loved ones around the world. Easy for her to use. Easy for family to support. Check in on her health and state of mind. Share family events live. All
She has to do is push a button to answer calls. Photos show up with no effort on her part. It is a wonderful thing.

App Privacy

The developer, Facebook, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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