iPhone Screenshots

Description

Food delivery from your favorite restaurants, 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it.

Order burgers, sushi, pizza and more with Postmates:

• 600,000+ local and national restaurants and retailers.
• 650,000+ Postmates on the ground, ready to bring you anything.
• 4,200+ cities and counting in the U.S.
• Real-time order tracking, keeping you updated on your delivery progress.
• Free delivery on all orders over $12 with an Unlimited Membership.
• Use Postmates Pickup for takeout orders, skip the line and the fees.
• Postmates Party where trending places around you are updated every 5 minutes and have no delivery fees!

GET ANYTHING DELIVERED
Postmates is the first app to deliver whatever you want when you want it. We deliver nearly anything from your favorite restaurant or retailer in minutes.

NON-CONTACT DELIVERY
You can choose to meet your Postmate at the door, meet curbside, or go non-contact and have deliveries left at the door.

CURBSIDE PICKUP
Once your pickup order is placed, you will have the ability to "Check In" to notify the merchant to come outside to handoff your order.

BRANDS YOU'LL ONLY FIND ON POSTMATES
Sugarfish, Sweetfin, Blaze Pizza, Tocaya Organica, Howlin' Ray's, Salt & Straw, The Coffee Bean & Tea Leaf, Canter's Deli, Ono Hawaiian BBQ, Fat Sal's Deli, Bluestone Lane, KazuNori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Pink Dot, 800 Degrees Neapolitan Pizzeria, Moon Juice, and hundreds more.

NATIONAL PARTNERS
McDonald's, Chipotle, sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny’s, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice and hundreds more.

ALSO GET DELIVERY FROM
Burger King, Taco Bell, Del Taco, Wendy’s, Chick-fil-A, Wingstop, The Cheesecake Factory, Starbucks and hundreds more.

DELIVERY ANYWHERE, ANYTIME
We’ll deliver to your home, dorm, office, the park, or your next dinner party—wherever you’re at, whenever you want it, just Postmate it.

FAST DELIVERY
Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery.

POSTMATES UNLIMITED
Join Unlimited for $9.99/month and you’ll get free delivery on orders over $12. Love the offer? Save 17% when you sign up for an annual plan.

CUSTOMER SERVICE
Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com

ACTIVE IN ALL MAJOR US CITIES
Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC.

WAYS TO PAY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

PROMOTIONAL TERMS
$100 in delivery fees terms and conditions: Offer valid for first-time customers only. Service fees may vary and apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 7 days after redemption. Maximum offer value up to $100. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

What’s New

Version 5.5.5

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.

Here's what you'll find in our latest release:
• Improved curbside pickup instructions

For the first 100 customers to enter in promo code: 2020HALF you'll receive $2 off your total on your next order.

Ratings and Reviews

4.8 out of 5
1.2M Ratings

1.2M Ratings

iFrisco😎 ,

Worst Customer Support Ever

If I could rate them less I would. I recently contacted them because I referred a friend, who by the way had surgery and can’t drive, to give delivery credits to. He ordered from The app and later told me he never got any credit. So I contacted customer support through email and told them. I have spoken with not 1 not 2 but 6! Different people! They keep just saying that my credits expired from past referrals but this one doesn’t pop up because it never went through! This happened last Monday and they say they check but there’s no history because it never WENT THROUGH! No matter how many times I tell them they have no common sense what it means when there’s no information other than the photo I send them of my text message referral to my friend. Which they overlook and just keep going back to the history that won’t ever be there. They either are so bad at their jobs they don’t understand or they are playing stupid with me. The worst part is that it’s happened before but I never cared but the one time someone who really could benefit from this! A marine veteran and now in the air force who had to have surgery on his leg, is denied because they make enough money from other customers to not care about the ones they lose. I end it this review with saying it again. WORST CUSTOMER SUPPORT EVER!

Developer Response ,

Hello - I’m sorry to hear that your experience with our service was not up to par. We’d like to review your issue again and make this situation right. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Trickman2 ,

How not to get your food...order through postmates!

Update: Postmates refunded us. Raised it from 1 star to 3 stars

We ordered through the Habits website. 6:30pm. Upon getting options for delivering the food we selected Postmates. Over a hour went by and nothing. We tried to get a hold of Postmates and couldn't. I finally got a hold of someone at the habit and was told it must've been picked up. 30 minutes later...still nothing. At this point I contacted the habit again and they called the restaurant directly. Finally I discovered the order was still sitting there and had been for over a hour. Well that is nice... my kids are hungry and it is 8:45pm. I got a hold of a nice lady at the Habit and she had them remake the order. I got in my car and drove to grab my order. At 9:15 pm we sat down and ate. We contacted Postmates and finally got them on the phone and they told us to basically pound sand. The Rep basically if no driver wants to grab your order then it automatically switches to pickup without you knowing it. Good job Postmates....way to ruin our night and make my 7 and 8 year old eat at 9pm at night. Other services out there...they don’t care about their customers and if something goes wrong it is impossible to get a hold of them at night to find out what happened. So do yourself a favor don’t order through Postmates...if something goes wrong you are up the creek without a paddle.

MikeJC86 ,

I wish this service was better..

I decided to give Postmates a try after seeing the delivery prices being hiked up on door dash and talking to some of the business owners and finding out that they have no say in that...so my very first order with Postmates..gets delivered to the wrong address, and I don’t know what address because there’s at least 30 different units on my street..I tell them and to their credit they apologize and give me a credit which I then give them a second chance and order again hoping it’ll work...well it gets delivered to the right address this time...but it’s the completely wrong order..again they apologize and give me a credit..fine,I appreciate it...I order 2 more times and it goes fine,no issues...and then I order today and not only is my ordered delivered to the wrong address with the picture clearly not showing my house, but the driver clearly ignored my directions of where to leave it. Then I follow the steps through the app and I get the template response basically saying because there has been prior issues with my delivery orders there’s nothing they can do...so I guess I’m just paying for other people to get my food now because delivery is to complicated and it’s easier to brush an issue like this to the side..even though the delivery fee is ridiculous, at least with doordash I always get what I order and they always respond to me like I’m a human being when I reach out to them..I’m so frustrated with this service..

Information

Seller
Postmates Inc
Size
144.7 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
12+
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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