PowerCharge ProLink Network 4+

I had this EV charger installed in our condo and it is undoubtedly the worst charger and app that exist in the market. It only works about 30 percent of the time. The app is pathetic!

Worst charging experience I’ve had an almost a year. Full stop. I pulled up to the charger and there is no prompt on the screen. I plugged in and the charger said I plugged in and showed a start button. I click the start button and it says you need to continue with the app. So, I go to the App Store and download the app, and it says to enter the station number. I cannot stress this enough: There is no station number anywhere near the charger! I looked for a good 10 minutes. Then, I open the map and the station does not show up on their map in the app. I’d rather drive 15 minutes to another charger than deal with this waste of a perfectly good parking space and good taxpayer money, in the pouring rain!

Poor UI. Took me 20 minutes just to figure out how to get past the “terms and conditions“ part of the app after I downloaded it - I clicked literally everything on the screen, read all of the policies online and it turned out there was a tiny little dot in the middle of the screen that you had to click in order to proceed. But by then I had to given up unplugged my car and gone away.

I would never use this if I didn’t have to but a place I regularly plug in has replaced their old chargers with new ones that use this network (which I’ve never seen before anywhere). Hopefully next time I can actually get it to work and charge my car, but we shall see…