PredictWind — Marine Forecasts +4

I have used this apps for a couple of years. This year I upgraded to basic as we are cruising up the inside passage to Alaska. The basic package says it includes 1km resolution forecast maps; 9 saved forecast locations; wave, rain, cloud, isobar maps; wind observations; and forecast alerts. I don’t get most of that. After emailing the help desk they told me I only get one 1km resolution map, as in 1 and never another and I don’t get wave maps. Those are the only reasons I upgraded. There are several other apps that will give you the information they are giving for free. Skip if you want more detail or want to deal with an honest company. If I could post a picture of what they tell is included I would.

Hi there, we apologise for the misunderstanding however the information we advertise about our all our packages is truthful. It can take time to learn how all the features work so please get in touch with our support team at https://www.predictwind.com/contact-us/ and we will do all we can to help you best utilise our forecasting system.

It’s a lot of money for publicly available data in a fancy interface. Their proprietary models are inaccurate, in my experience. So at that point you are just using an interface for publicly available data from providers like GFS/ ECMWF. If you purchase equipment from them like a YB3i unit, you are locked into purchasing their services, both airtime and forecasts. You are not permitted to download your own tracking data.

From PredictWind customer support: “ The YB3i unit you purchased from PredictWind is preprogrammed to collect position reports hourly and send them directly to PredictWind every 2 hours. This cannot be modified, and for the unit to do this function, you need to pay the $20/month.” If possible, I’d like to move away from PredictWind and move to Yellowbrick. Apparently this is not possible.

“ If you want to see your tracking data, you must purchase weather forecasts. If you want to export your tracking data you must pay $49 in developer time.”

Sorry for the confusion. It seems there may have been some misinformation. If you would like a more detailed explanation of our modeling process, information on how customers are not obligated to purchase our services and other clarifications, please feel free to email us at support@predictwind.com. We'll be glad to provide you with accurate and comprehensive information.. The amount of characters I can use to reply to you here is limited. Would you mind coming into support@predictwind.com and ask for Maria, so I can chat with you about this directly and come up with a solution together?

I use your app constantly for sailing and I commend you for a job well done (as I was a programmer for 50 years). As a suggestion, I would like the Forecast Alert be more precise and here is why. If you sail and are going out for the day, one hour that the parameters that are set up by the user meets the predicted wind speed, etc., the user receives an alert. But the alert might be for just the first hour and the rest of the day there might be too little or too much wind. The set up of the alert should be if the user sets the alert from 10:00am - 2:00pm, the parameters should be met for all 4 hours and then an alert would sent out. It would just add a very powerful element to your app for all the day sailors out there that could use your app more efficiently. Just a thought!

Hello, thank you for the positive words and suggestions. We love hearing about new ideas from our customers and we welcome feedback. Is it possible for you to send us an email to support@predictwind.com so we can speak to you directly about this? Many thanks :)