Prehab: Injury Rehab, Recovery 12+

I was having pain in multiple areas as well as pronounced numbness in one of my arms. The pain and numbness were limiting my ability to do the things I love, mainly surfing. While waiting for the standard route of GP, specialist then PT, I signed up for this service. I have done a number of other programs both sport focused and PT focused and this app as well as the offered programs are unparalleled in their breadth, diversity of movement and specificity of problem area. After doing several of the programs for my problem areas I am convinced that I don’t need much more than this to help me stay healthy, injury free and ready to perform. While I am still experiencing some pain and numbness, it has notably improved and I expect it will just get better. Thanks prehab guys and gals! The only thing I wish is that it would include some alternative sport specific options for swimmers and surfers BUT I realize that surfing is not nearly as wide spread as some of the other sports they create workouts and programs for. I can find those elsewhere and I will certainly continue to rely on this app and its myriad programs for rehab and prehab.

Thank you for sharing your story and the 5-star review Surfdog! We're so glad that you decided to give [P]rehab a chance while waiting to get the help you needed with the standard traditional care path. It is awesome to hear the progress you've made and the optimistic outlook you have! No doubt as a surfer you'll benefit from our shoulder, thoracic, knee, and ankle programs! We'll be sure to take this into consideration with future content creation as well!

I was guided to The (P)rehab Guys by several medical professionals to rehab a knee injury. I first attempted to subscribe using the website as I spend more time on a computer than on a device. All the attempts to register failed as it would not put membership into the cart. I ended up going to my iPad to download the app and register. That worked but I could still not log into the website using the credentials I created. So there is no control over your account on the (P)rehab website if you are forced to subscribe using the app because the website wasn’t working right…fail.

The app does not support accessing the video library and since the website doesn’t recognize the app credentials, I cannot access it there either (from the customer service, the 3000+ exercise library which is advertised to be included in the app is actually a separate subscription that you have to buy in addition to the app…another $200/year).

Also the app doesn’t support landscape mode so if you are using an iPad or tablet, you will need to prop it up on something or hold it in your hands while trying to perform the exercises. That seems like a simple app developer issue that they do not seem to care to address. I’m disappointed that these minor issues create such a negative user experience (apparently there is an update to allow landscape mode but as of 7/7/23 it still doesn’t).

Hi there, we're really sorry to hear about your experience thus far. We strongly suggest emailing us - support@theprehabguys.com as we can walk you through how to best use the app and more importantly resolve any issue that is leading to a negative experience. We did release a ton of iPad optimizations including landscape mode with our recent 3.0.5 release, so be sure to check if your app is updated, and it should be working well for you! We'd be happy to give you more time on a free-trial to experience everything the prehab app has to offer you!

With that said, unfortunately at this time this is a mobile and tablet only app. In addition - the Prehab Exercise Library is a separate service that is not included in the prehab app.

Please reach out, we'd love to help - we hope you've tried the new version!!

I decided to purchase the annual subscription last year and it is well worth it! I’ve gotten so much great benefit from the running, core, back, neck/shoulder programs they have. I am excited they now have a postpartum program as pelvic floor rehab is such an important underrepresented area in recovery and getting back to training or even just daily life. I highly recommend this app for anyone looking to reduce pain, gain flexibility/mobility, perform better in the gym or out on the trail, and to just feel better every day. The app layout makes it so easy to navigate, pick a body part, find a quick workout, so that you can customize what you need that day, or just follow a program for 6-8 weeks. The videos really break the movements down so well and tell you every step you need to perform it correctly. I am currently back in school and working part time so having something I can fit in my busy schedule is so important. The annual subscription is a big one time payment but overall it is less than paying monthly.

Thank you so much for sharing your story and your perspective using the [P]rehab app! We're thrilled to hear we've been able to fill in the blanks for some of your pain points with our healthcare experiences, but we also want to make sure we're taking care of you longterm and not causing additional pain points!

PLEASE do us a favor and reach out via support@theprehabguys.com and mention your app review, and we'd love to give you an offer to consider staying with [P]rehab long term!