Premiere Cinemas 4+

The app is great when you are trying to find a show time and buy tickets. The problem with the app is after you buy tickets. Under “My Tickets” it says “Tickets purchased on the app can be found here” but they are not there. I would not have evidence of my purchased ticket if it was not for my email! Also, after I purchased my tickets, it went back to the purchase tickets page. It seemed as though the transaction did not work. No “thank you for your purchase” or any other comment that shows the transaction had been successful. I checked my email and the tickets were there. If I had not known to check my email, I probably would have thought it didn’t work and bought a second set of tickets because they don’t show up in “My Tickets” either.

This has been an issue for quite sometime. The My Tickets thing really needs to be fixed AND there really needs to be some kind of message that pops up when you purchase your ticks telling the purchasers that the transaction was successful and all the places they can find their tickets. Thanks guys!

Here are things that need improvement:

1) App says that I can view the tickets I purchased on the app under the my tickets tab. I bought them and they never appeared. 🤦🏻‍♀️ Luckily I received them by e-mail or I’d be SOL.
2) I was not able to use the gift cards because the amount due exceed the balance on the card. Really? 😒 Annoying. 🙄 Luckily I can use them to buy popcorn 🍿 and 🥤 soda when I get there.
3) Not able to link my rewards card. 😑Unfortunately, I don’t see how there’s an upside to that.🤷🏻‍♀️
Please, please, please supply the above recommendations to your customers.
* Other than the that, the app was easy to navigate and very convenient. 👍 Nice job!

Add "Premier" to search criteria so app is easier to find. I really wanted your app but I didn't think you had made one because looking up "Premier Theater" didn't pull any results for your movie theaters because of the "Premiere" brand spelling. On a lark I tried PCC. I have been to your theater MANY times and did not know this was your company's name. I only had knowledge of this bc I had recently visited your website. Without visiting your website I would not have thought to try searching for PCC.

Just a thought, to help make it easier for your customers to find you and use your app. 😊👍