Premium Parking 4+

Great parking areas and Features

I have used this app for parking in the French Quarter of New Orleans for several years. I like the service as it lets you reserve places, and keeps your credit card safe from skimmers.
I have never had a problem and would highly recommend this company

Works very well for me...

I have been parking with Premium one day per week for the past 12 weeks and it has been a very good experience for me. I use the app which works great and I utilize the Early Bird parking. I also use a credit card for the charges. When the time I’ve paid for is nearing expiration, I receive a text message notifying me and offering to add more time if needed. It is very easy, simple, and consistently works well for me. I’ve only had one problem, which is one day the early bird option was not setting the time correctly (only gave 2 or 3 hours for the early bird price), I secured it anyway and then called them. The girl I spoke with was very pleasant and knowledgeable and explained they were having a glitch in the system and corrected my end time immediately. I was then able to open the app and could see that the time had been adjusted. I will never hesitate to use Premium; my two cents...

Developer Response ,

Christina - We appreciate your detailed review and are happy to hear that your experience has been very positive. Thank you for choosing Premium Parking.

Still a sham

This company is still a sham. Don't park where you see their sign if you plan on being an average person and coming back a few minutes late to your meter. Me and friends wanted to check out one store in the downtown New Orleans area. We didn't know exactly where the store was, so we spent a few extra minutes walking there and back. paid $25 to park for 30 minutes, came back a few minutes after to find their "enforcer" putting a boot on my car. Despite the sign five feet away from my car saying maximum charge for boot was $90, ended up paying $135 for some "flat rate" to compensate for "another car not being able to park there"(despite multiple other spaces being available in the lot). Also left my bank account with 2 weird charges which was very worrying, but thankfully everything came out even. Better to waste your time finding street parking than to waste your time AND money paying $155 to park for 45 minutes and get booted. There are people watching for you to be a minute late back to your car so they can boot it.

Developer Response ,

Emily -- I'm sorry you feel this way. Our mobile app and TextPay will send you an alert 15 minutes prior to your parking expiration so you can ensure you've paid for the time your vehicle is on our lot. If not, you can add more time with a few clicks. Please reconsider using our services and email us at support@premiumparking.com so we can give you a promo code for next use.