Need your fashion fix on the move? We got you girl. Shop using the PrettyLittleThing app for fierce trend-lead, affordable fashion at your fingertips. The ultimate in fast fashion, with the freshest looks in the latest on-trend styles hitting the site daily, there's no excuse not to keep your #OOTD on-point. With our app in your pocket, we make browsing hundreds of wardrobe must-haves easy as clicking "download".
• Buy straight from our app to get essential new season garms delivered straight to your door.
• Don't have time right now? No worries, add those garms you're going heart eyed over to your wishlist to add to bag later.
• Just in need some inspo for the weekend? Browse our new in.
• While you're on your phone - join our squad and share your selfie with the hashtag #PLTSTYLE.
Whatever your shopping needs, get in the know with 24/7 fast fashion on the go.
Bug Fixes & Improvements
Ratings and Reviews
My biggest complaint is stuff disappearing in the wish list and/or shopping cart. I like the wish list to favorite things for when I buy later, and at first I thought maybe it disappears if you don’t add it to your cart in time or buy it. But then I noticed while using the app it would disappear as well as the shopping cart. Had almost $200 worth of clothing in the shopping cart and was ready to check out, I go to click shopping cart and everything was gone. I was so upset because I literally spent TWO hours picking stuff out. I got so frustrated that it did that I ended up not even ordering. 😕
Other than that delivery was actually pretty quick for previous orders, most of the clothes were fairly good quality except one of the small body suits was extremely too small and I’m petite. (Wasn’t a petite size body suit) and one of the crop tips fit but if you look the wrong way your nipple will be looking dead in the eye at someone because it’s so wide😂
Wish List/Shopping bag
I love PLT, Y'all really look out for petite people and for that I will always love y'all. That being said, you have got to do something about items disappearing from the shopping bag and wish list. It is incredibly discouraging and frustrating to spend hours looking for the right items and then when you are finally ready to buy everything, they have mysteriously disappeared. I end up not getting anything at all because that part of the app is so aggravating. Also can you please increase the number of items you can add to the wishlist, 100 is not enough. Plus I can see that the items are still added to my wishlist but if I go to view my actual wishlist the items are not there. I use the wishlist to save things I want to buy later, but if I have to keep going back to search for these things it completelycompletely defeats the purpose. Please 🙏🏽
Nice cloths but horrible customer service
There is NO phone number to contact them when there’s an issue with your order. They use WhatsApp but not everyone has WhatsApp and when you try to have an IM conversation with them, a different person responds each time. They don’t assign one agent to each conversation so this brings confusion. They start solving problems I didn’t ask for and they don’t solve the problem I originally asked them to resolve. This website blocks a lot a credit cards so u have pending charges but order never goes through. Also, once u use a card that doesn’t block this website the tracking never sends u updates. I checked tracking and it said there’s an issue with this shipment and shipping has been closed. Contacted customer service and they said don’t worry. I will worry bcz your website tracking said there’s an issue.
Update: Returns are a nightmare! There’s a million things you have to download and tape on the package and you have to pay for the return! The return label usually gets sent to junk mail.
With Family Sharing set up, up to six family members can use this app.