Prezzee eGift cards 4+

Sent a last minute Xmas gift to a sick family member

A dear family member got sick w Covid and wasn’t able to attend the Christmas party. We still honored him by Skyping while at the dinner table and when he opened his Prezzee digital gift card I sent him, there was unwrap animation and confetti and he got all teary eyed! So now he can divide the balance on his card between Uber eats and other vendors so it was a huge win over a cheesy present that my aunt mailed him. I’m super happy we were able to connect and it didn’t feel transactional and boring like a conventional gift card. Also I like that you can put a reminder for someone’s birthday, or other special date.

Developer Response ,

Hi MissDarkness - Thanks so much for your glowing review. we’re thrilled that you’ve been able to use Prezzee to bring some joy to your sick family member, and that you’re loving our reminder features. Many thanks. Team Prezzee.

Scam

I strongly advise against purchasing gift cards from this company due to my unfortunate experience. I encountered a significant issue with their AutoZone gift card system, which remained inaccessible for a prolonged period of 6 days. Consequently, I had to personally cover the expenses incurred as a result. Despite my attempts to obtain a resolution, I have encountered considerable difficulty in obtaining either a replacement or a refund. Regrettably, the company asserts that they are unable to assist me in any way and suggests that I simply retain the gift card for future use. In my pursuit of a resolution, I have engaged in conversations with approximately 6 individuals in an attempt to connect with a manager who may have the capacity to offer assistance or provide some clarity on the matter. However, I have been informed that all managers are currently engaged in a meeting, with no indication of when it will conclude or whether I will receive a callback. Consequently, I feel compelled to caution others against making any purchases from this company. The situation I find myself in is truly exasperating and unsatisfactory.

Not reliable Service : Sometime it works other time

So, 1st order, did not work some security check stopped it. I contacted the team and they said we have cleared your account. Made a couple of purchases, then again tried to place order and it failed due to sone Network API error. Raised it again and this time same lame excuse of security.

It is so funny that these guys are in selling gift card business and you can’t buy when there is a gifting occasion. Don’t rely on this app for you have limited options.

I am technology person and somehow I know that the network API is nothing to do with Security, perhaps they hide all failures as security issue.

See the response sent by them

“
Thank you for contacting Prezzee.

Unfortunately your order was unsuccessful due to our online payment security monitoring. The payment for your order was not processed and you have not been charged.

We take fraud prevention seriously at Prezzee, and sometimes good customers get caught up in these measures.

You're welcome to create a new order and try again, however we cannot guarantee a successful outcome for your subsequent order.

We apologise for any inconvenience this has caused.

If you have any questions or require more information, please contact us by replying to this email.

“

After this response I tried 3 times , different days, still not working . Guys, fix your bugs and make your bug worth time of a customer.

Developer Response ,

Hello there,



Thank you for providing us with your feedback, and we sincerely apologize for any inconvenience this may have caused. To assist you further, could you please share the reference number associated with your feedback? This will allow us to investigate the matter thoroughly.



Your feedback is important to us, and we are committed to resolving this issue to your satisfaction. Thank you for giving us the opportunity to address your concerns.

Looking forward to your reply.