A time saving tool to help keep you connected and informed.

• Scan documents, photos, or anything else that needs to get to Prime
• Enhanced and Improved image quality for less rescans
• Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more!
• Individualized message, sound, and document retention settings
• Load List with Detailed Stop Information and Status
• Arrival, Depart, Routing, Best Fuel Recommendations, Directions and other Macros right from the Load
• Improved Accident & Claims Reporting
• Up to Date Information Available at your Fingertips

Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid!

No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments and send Macros!

Quickly Connect to your personalized MyPrime portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information.

For support, questions, or to submit a problem with the app, please visit rather than submitting a review. We want to help, but we aren't able to respond directly to reviews!

What’s New

Version 3.6

Minor Updates & Fixes

Ratings and Reviews

4.7 out of 5
1.9K Ratings

1.9K Ratings

Knottysailor65 ,

Makes everything easier

This is by far the most useful tool I’ve seen for drivers. This app is user friendly, easy to navigate, easy to use and it allows you to handle just about any aspect of the job that is required. Whether it’s contacting road service or sending in your load info, this app will make it 100% more efficient than any other method you’ve used in the past.

Short, Peter ,

Substantially better than other carriers

My last two carriers' apps were garbage, this is a significant upgrade. The feature I like the most is that you can initiate communication while not in your truck. If you're on a 34 or other planned time off you can send and receive messages which is a ginormous benefit.

Also liked being able to document trailer damage on pickup right through the app. No more getting blamed for damage when your photos and report are time stamped before your Loaded Call.

Had some trouble submitting scans on my first load. Like most other apps the process of shooting then cropping BOL and other docs is substandard. I use an app called Scannable which crops the image as it's captured and provides the option to save the images. I then use the photos from my camera roll to submit. Could have been the area I was in but was unable to load even one image so I went to TA and Translowed the trip.

njseam ,

Could use some work.

The app works well for its intended use. That being said.. it's very generic in appearance and in feel. Navigating can be complicating at times. There are also many tasks that departments will ask for through the app (photos, multi-media, etc) that the app just doesn't allow. I've also noticed that when connection is lost and there are pending documents to be uploaded.. there's no re-submission option or way to cancel that task. Getting those notifications for pending documents without any kind of solution is slightly frustrating. Other than that, the app does as it's intended.


New Prime Inc
88.3 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
©2013-2018 New Prime, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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