Prime Mobile - Prime Inc‪.‬ 4+

Keeping You Connected To Prime

New Prime Inc

Designed for iPad

    • 4.8 • 6.3K Ratings
    • Free



A time saving tool to help keep you connected and informed.

• Scan documents, photos, or anything else that needs to get to Prime
• Enhanced and Improved image quality for less rescans
• Direct two way communication with dispatch and other departments including Road Assist, Payroll, Leasing, Logs and more!
• Individualized message, sound, and document retention settings
• Load List with Detailed Stop Information and Status
• Arrival, Depart, Routing, Best Fuel Recommendations, Directions and other Macros right from the Load
• Improved Accident & Claims Reporting
• Up to Date Information Available at your Fingertips

Turn your cell phone/tablet into a portable scanner. No more stopping to find a truck stop scanner, you can easily scan all documents when it is convenient for you and get confirmation they have been received. Makes it easier to get Trip Documents in on time and get you paid!

No more being tied to the truck, no matter where you are you can receive your messages to your phone and respond back. You can communicate with Road Assist, Claims and Other Departments and send Macros!

Quickly Connect to your personalized MyPrime portal for training videos, benefits information, list of your Awards and Accomplishments and up to date information.

What’s New

Version 3.23

-Can now support URLs with colons on devices running iOS 17 and newer.
-Document detail screen is now showing all document types selected.
-When submitting a form the app now takes you back to where you were originally sending the form from in the app as opposed to taking you back to the sent messages screen.

Ratings and Reviews

4.8 out of 5
6.3K Ratings

6.3K Ratings

Eric J Odom ,


The amount of data and profile based information that is packed into this app makes it mind boggling that it can actually have a clean and easy to navigate user interface. I’m constantly blown away at the complexity of what’s under the hood married with the simplicity of what you see when interacting with the app. I wish we could scrap the clunky QC’s and just have an iPad instead. The Prime app is completely capable of doing everything QC can do but without all the sluggishness and quirks. Bravo Prime Dev team. This has got to be one of the single most incredible apps in the freight industry. Very well done. Lease team truck driver here and my hat is off to you for this app. Brilliant.

Short, Peter ,

Substantially better than other carriers

My last two carriers' apps were garbage, this is a significant upgrade. The feature I like the most is that you can initiate communication while not in your truck. If you're on a 34 or other planned time off you can send and receive messages which is a ginormous benefit.

Also liked being able to document trailer damage on pickup right through the app. No more getting blamed for damage when your photos and report are time stamped before your Loaded Call.

Had some trouble submitting scans on my first load. Like most other apps the process of shooting then cropping BOL and other docs is substandard. I use an app called Scannable which crops the image as it's captured and provides the option to save the images. I then use the photos from my camera roll to submit. Could have been the area I was in but was unable to load even one image so I went to TA and Translowed the trip.

Dopey Dunce ,

Some improvements needed

Liked old screen better because when you clicked on full message you could see everything in its entirety!! Also now with the past several updates when you try to maximize the screen under my prime to view the individual fuel stops or truck washes, the app kicks you out and closes. So can’t view the information individually on the map. Maybe make an update that will give you a choice of picking location from a map or a list near your truck or for whatever city/state you choose.

App Privacy

The developer, New Prime Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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