Prism Pay Bills, Bill Reminder 4+

Updated Review: Loved the old version, LOVE the new version

Update: when the first new update came out a few months ago, I was severely disappointed with the status of the app. I wrote my original review and then got the normal response of “oh thank you, we will work on the app....blah blah blah.” WELL, this new developer really looked at the feedback and fixed the issues occurring!! All of my complaints were fixed and then some! Great work and this app is fantastic and SO EASY to use and keep track of all of my finances!!! Thank you so much for all of the hard work and the great app!!

Original post: When searching for weeks a year or two ago, I came upon the Prism to help align my husband and I on our monthly finances. I would use the app each day and it would help me stay on top of our bills without missing anything.
Unfortunately the app was updated to a new design and now I’m searching for a new app. Don’t get me wrong, the design is nice, especially with the new calendar feature, but there are so many bugs. I can’t update the amount due on existing bills, can’t view past bills paid, and the help section just sends you to blank screens when you get to certain topics. Tried contacting to figure out the issue but just got sent to another blank screen.
Looks like I need to find a new app....

Developer Response ,

Hey! Thank you for the glowing review 😁 It is our sincere hope that our users notice the changes we're implementing like you did. We really are working hard refining Prism using the ideas and suggestions our users provide us. It's one thing to say we're going to fix or improve things. It's another challenge altogether to SHOW you we are doing that, and that's a challenge we're committed to overcoming and showcasing to people who matter the most; our users. We're glad you're loving our new look, but if you do have any other feedback or suggestions at all, please do not hesitate to reach out to us and let us know so we can work on that!

Best financial app, period

I’ve been using Prism for years to track, pay, and manage my bills. The app has performed flawlessly, saving me potentially hundreds of dollars over the years in late fees, overdraft charges, and interest payments. If you have bills (who doesn’t?), you need to use this app. Hands-down the most useful money-related app on my phone.

That being said, I’m not loving the new interface. The previous version worked just fine, and now a lot of features have been unnecessarily moved, and I’m having to learn how to use the app all over again. The “cards” interface is just...not helpful. None of the changes are improvements, and nothing has been refined. It’s made a trusty app more difficult to use, as it’s not as intuitive as the previous version. I don’t see the reason for the changes, and at the end of the day, I just flat-out don’t like it.

That being said, UI design aside, I’m absolutely going to continue using the app because it’s still the best tool for the job. I still rated 5 stars because the app still does what it’s meant to do- allow you to track, pay, and manage all of your bills in one app.

Awesome!

Believe me, I never write reviews and I’ve used ‘next to all’ budgeting apps out there - Clarity, Mint, even tried to make up my own budget using an excel spreadsheet and none compare to Prism.

I stumbled upon Prism by accident and I’ve been using it for about 4 months already and I just can’t believe I found exactly what I’ve been needing. Although a few of my billers aren’t supported yet, it’s not cumbersome to simply add a recurring reminder to my Outlook calendar with the due date and amount and just manually factor it in to my end of the month budget. Since Prism continuously refreshes in the background with your bank balance, it would be nice to see a feature added to recognize when bank deposit is made (salary paycheck, cash deposit, etc.) and factor that to get a more precise income for that pay period. (My hours vary due to overtime and I usually have to put in my base hours to get an idea of where I’d be).

Nevertheless, they have about 98% of my billers and I absolutely love that it’s continuously in-sync with the external companies I use and I even get push reminders when a bill is close to being due or on the exact date. They even allow you to make a same-day FREE payment for you within the app! It’s truly amazing! I will be keeping this app for a lot longer than I anticipated and I hope to see my few companies finally included into the app at some point in the future! ❤️