This new update contains bug fixes and performance improvements. Enjoy!
Ratings and Reviews
I never take the time to review apps, I think that if they work how they’re supposed to then why bother. But Prism has changed my Financial live and I felt the need to share. First of all this app is super user friendly, it literally takes seconds to pay your bill, see where all your money is going and how much you have left at the end of the month. It supports millions of billers, and it retains your payment history, and it even recognizes when you pay a bill outside the app so you don’t make a mistake and pay it again. I had an issue once and within minutes someone from their support team reach out and fixed it, and they owned their mistake and refunded me the late fee that my biller charged me, wow! They keep adding new features and they really do listen to what their customers have to say, which is all you’d ever what from a company. Kudos to their entire team for making financial lives easier, I know having control of all your bills can be overwhelming, but they simplify it so much that you don’t even realize it. I look forward to continue using their services!!
Developer Response ,
Hey there! Wow we are just so thrilled to read of your experience with paying your bills and interacting with our customer service team as well. :) Thank you so much for sharing and being a Prism user! We're so delighted you're enjoying the app! - Desiree
Terrible since their Update
This WAS the best app for keeping up with my bills credit cards and dates when I paid or scheduled a payment. Since the buyout and update it’s terrible my accounts are never correct several of my major credit card accounts won’t link and sync and when I pay a balance off of a card it shows I paid the minimum payment or that I’ve made two payments very confusing and not accurate. I have sent screenshots as requested until I was asked to stop that it confusing them on just how many problems I was having . The support just stopped answering my tickets when something wasn’t showing correct so they say bugs fixed and better???? That is a very untrue statement I hope they can fix the problems but this is been going on since April 2019 . The one that was the most important was Capital One and it turned out that after calling Capital One and asking them why I couldn’t link with Prism they told me because they didn’t meet their secure Guidlines while Prism kept telling me it was Capital One that was the problem so if you aren’t going to update your secure protocol then take them off your credit cards that you support. Then there are several others I’m thinking maybe the same reason like Target State Farm Merrick Blaze none of my bills are correct on the bills page . I would love for this Prism app to go back to the way it was RELIABLE STABLE !!!!! Then I’d rethink the rating back to 5 stars instead of 1 now.
Developer Response ,
Hey Susan! We are incredibly touched by your kind words that our app is providing solutions to your financial needs. We are always striving to continue to make our service better and more reliable. Our support team though not phone based yet, is here seven days a week for any questions or concerns. :) - Desiree
No More Late Payments!
In the past the only way I could consistently pay my bills on time was to pay them immediately upon receiving them. If I waited it never failed something would end up getting paid late or missed all together. Even when I paid on time it usually was a minimum payment of just some guess at what I should pay rather than any kind of budgeting. My first app that I started to use and helped me out immensely was Pageonce (now called Mint Bills) it was a game changer for me untill they reworked it’s format. It does a lot of stuff but for me it’s just confusing. Prism is more like Mint used to be, straight forward, here are your bills in a list or calendar form so you can easily see whats due now and what’s coming up. They keep improving it but they have held on to a simple, easy at a glance, format. The only thing I would like to see is the ability to manually sync all accounts at once. Not a big thing but would allow me to retain some of my laziness ;) Bottom line, this app is why I haven’t had a late payment in years! Thanks Prism!
With Family Sharing set up, up to six family members can use this app.