ProAct Rx 17+

Apple Keychain does not suggest the saved password, you have to click the key and manually look it up every time. Once past that, you have to answer the security question EVERY time, in spite of checking the Remember Me box which it claims will enable you not to have to answer the security question for four months. Once finally inside, clicking on various options cause frequent crashes, and navigation is a pain as you can’t go “back” except by clicking on the Home icon, which doesn’t always work and sometimes crashes the app. This is one of the worst iPhone apps I have ever dealt with. Needs a major overhaul.

Update 07/21: The app doesn’t function at all anymore, just a blank screen. “New improved” website features a cartoon assistant you cannot dismiss that takes up pretty much the whole screen and renders the site completely useless on a phone.

App no longer works (barely did to begin with), website won’t even let me login to see what medications have shipped since the emails are non-descriptive and no order confirmations are sent so I have no idea what is coming. I have had nothing but issues since having to convert to this pharmacy which is sad since it is one of the only ones left employee owned. It’s terrible when you’s actually prefer a big company like Express Scripts… At least they have their stuff together and working website and app. It’s very unfortunate. I wish we could choose who we work with, instead I feel stuck with an un-working company.

Only gives info on costs, not remaining refills or orders on file or anything. Online mail order refill doesn’t work with iPhones - date format not correct or something. Gives an error message with each attempt. Needs a lot of work before it will be useful.