Progressive 4+

It seems that it takes a few hours for the app to recognize the policies and passwords. After working off and on looking for returned emails I was successful in registering both policies in the app along with it recognizing my password without having to change it. Still only four stars because of the difficulty in setting everything up.

Hopefully I will be able to change this review later. I just purchased two policies with Progressive. One for my RV and the other my auto. I was allowed one policy only and the app will not recognize the password that Apple gave. The app sends me to a web site that indicates an email will be sent but no email sent. I think the problem is multiple policies. If that is the case it needs to be updated immediately to accept multiple policies with Progressive if they want to be a player in this highly competitive insurance industry. Online customer service is important. Maybe you can reply to the app.

Good coverage, but premiums are very high. They don’t prioritize the customers at all. Two years ago they “totaled my car” leaving it with a salvage title despite it only have a cracked front bumper and headlight which could have been repaired enough for around $500 without discussing with me prior to having it a officially declared a salvage vehicle. Then they only gave me 1/2 of what it could cost to replace my vehicle and I ended up without a vehicle for a while. Now I have a filed a claim due to an animal knocking off my drivers side mirror and they are repeatedly trying to get me to drive it without a mirror because the repair is going to take so long and they don’t want to pay for the rental car that I have been paying outrageous premiums for. They would rather me lose my life in a car accident than to pay out anything or attempt to get simple repairs done in a timely manner. And I have been a customer with them for over 20 years and 10 years with car and home insurances. They do not value loyal customers at all, therefore I would it recommend anyone to consider using progressive for anything it is the best deal they can find, but that would be very unlikely.

The app is amazing. Always works when I want it to. Shows me both of cards when my policy is close to renewing. Anything that I can’t do on the app it will link me to the website and keeps me logged in so I can get things done. They have all of my documents stored in one single place online so if I miss a mailing or delete an email I can still check it out. I gave it 5 stars and said its 85% is because I wish you could pull up the dec page and voi on the app and save it like the ID card. I love that I can see the status of my payments online and that I get a reminder a few days before it pulls the payment. Originally I could sign my docs online. I would like to be able to sign all docs online. Like when I make changes in the middle of the policy period. And for the auto they don’t let you lower you comp/coll online. It would be great if I could do it myself instead of having to call in. Otherwise it’s great.