Pronto Insurance 4+

I use this insurance because it’s what I can afford but this app is useless. You can’t renew or make a payment on it. Only thing it’s good for is looking up your policy number. That’s it.
Even the e signature doesn’t register on the app. What’s the point of it? Oh that’s right, so they can make more off of you in office or over the phone because they charge at least $20+ to do so. BUT YET THE APP DOESNT WORK FOR PAYMENTS. Not cool pronto. Fix your app. 🤬

Unable to make payments thru the app. I’m always getting an error message to call customer service. Once I call to make a payment Pronto charges another $35 to make a payment thru the phone.

Keeps lagging and then locks the first 6 times I tried to use it but the 7th attempt was the most frustrating because as I was trying to add a driver, for some reason this website seems to think I don’t know my daughter’s birthday… who I literally gave birth to. I know that the DL# is also correct because I have the license right in front of me. It will allow me to fill out all of the info aside from her name and every time I try to click on box, it pops up an error box telling me that the DL# and or DOB is wrong.
Going to see my former agent as soon as they open and going back to Progressive. Do not know why the dealership insisted I go with this joke of a company. Good thing I have needed them for nothing other than staying legal because for the last 6 months the only thing that works is they are dead on when it comes to my autopay.