Proton VPN: Fast & Secure 4+

Read and learn what a VPN is, so you can know what preferences you are missing!

I have had Proton mail and Proton VPN for years. I read several reviews that were bad. Almost all was because the person just did not know where to look to change a preference or just does not know anything about how a VPN works. I have set up several profiles as to where I want to connect. Always use Secure Core. I like that I can change to any location, just by clicking on a profile I created. If one profile server speed is slow, I click on another. Guys, read the instructions and learn how a VPN works, it’s capabilities and how to customize it like you want it. Whatever VPN you use, make sure the servers are not in the U. S. And a country that is big on people’s right to privacy. Sad but true, the U.S is at the top of collecting, mining & spying. And I don’t support using VPN’s for criminal activities. I was an LEO for 27 yrs and I do not believe in just grabbing everyone’s metadata off their cells at a Super Bowl just because they can. Get a warrant!!

In closing, I tried dozens of VPN’s and then ran many security test over the years . Proton passes them all. The only way Proton will fail it’s customer base, is folding from political pressure. But I think these guys & girls work at Proton for a reason. And that reason is because privacy matters.

Thank You For Your Product

Thank you for your product and for replying. Most of the intrusions happened in person at Coffee Shops, etc.. I know what was being done, but I don’t know what scripts they used to get in. However, the hacking seems to have halted after doing the following: Export and save the Proton VPN Log (which should also include info. about the Proton Mail App. [Someone stole the original Log via the Files App.]) Uninstall and reinstall Proton Products. Uninstall and reinstall Tubi (While using ProtonVPN, someone was able to intercept Tubi’s Location Network.) Install and offload Apple Support, and Apple Store Apps. (Before ever installing these two Apps., they mysteriously appeared for one-second while I was configuring the Applications’. location status in Screen Time.) Disallow App Store installs and Delete in Screen Time. Disallow all sharing capabilities, disallow “Learn From This App” for all Apps., and also limit Web Content in Screen Time. Transferred all documents and Photos to an encrypted File Manager. Changed my Apple I.D. (This one is tricky but can be done, legally.) Changed my Telephone Number.

Ответ разработчика ,

If you have any information that your device has been compromised by someone, or was unlawfully breached, we suggest you relay this information to the proper authorities and ask for their assistance. In such a case, it is out of our capabilities to assist you further. Proton VPN is completely safe and could not be the reason for such a compromise.

Note that once you're connected to a Proton VPN server, the whole internet connection is secured, and your public IP address and geolocation are changed. Therefore, the services you access on the internet cannot see your true IP address and location. We suggest you check out our Threat Model (protonvpn.com/blog/threat-model) to learn more about the threats a VPN is designed to guard against, as well as the threats a VPN cannot counter.



The one thing we can recommend ourselves in this situation is changing the passwords of any services that are used on the device.

Do not recommend.

Under no circumstances would I purchase this product. Somehow has become less reliable after I upgraded from the free version. Of course there are multiple tiers to choose from, I apparently picked the “pay for absolutely nothing” option. I was hoping it was just me but I see many other comments with the exact same issues. Disconnects randomly, often won’t tell you, or will say it’s connected to a server but be unusable. You will spend more time staring at the ProtonVPN connect screen than you will spend using your search engine almost every time, and often through multiple server hops.

I pay for premium and still occasionally will be connected to a free server automatically, and nearly every day it will just turn off without notifying me. Best I can tell is this has something to do with the daily alarms/notifications and the DND mode that turns on when you use your phones sleep/alarm schedule. Screen time limitation options in the iPhone might also affect it, but I have it set as an exception everywhere that’s relevant. Completely turning off and not even attempting to notify or reconnect before allowing internet use seems like an absolutely critical failure for a VPN.

Hopefully it gets better and I will gladly change the rating. I want this product to work. For now, stick to the free or go elsewhere.

Ответ разработчика ,

With regards to the connection issue, how often are you experiencing these disconnections? Are these disconnections occurring only when your device is locked/asleep, or they are occurring when actively using your device? Are you using any type of anti-virus/firewall/network monitoring applications? Have you tried disabling Smart Protocol and manually switching between IKEv2, OpenVPN (UDP), and OpenVPN (TCP) protocol within application settings and then check if the issue persists? (https://protonvpn.com/support/how-to-change-vpn-protocols/) If that doesn't help, please reach out to us via https://protonvpn.com/support-form and include the above information. We'd be happy to look into this and help you troubleshoot. If the issue's resolved, we hope you'll reconsider your review and rating.