I am so grateful for everyone’s help during my surgery’s and care. Words can not explain just how grateful I truly am . The whole surgical team are gifts from the all mighty, this holds true for all the nurses down to the cleaning staff. The care I was given was simply amazing! I came out of surgery with a whole new understanding! I was not a good patient before my accident. The the understanding I received was knowing my responsibility as a patient! Sound strange maybe however it’s my truth and I felt the results. I opened my heart and understanding of what these professionals go through to care for their patients that alone was enough to share what they felt. My message is more for patients please show your respect try and understand just how hard they work to get us better. They are your team and they care show them this and they will take it from there. You will get amazing results. Try and understand when the can’t respond it’s not because they don’t care because they do we are not there only patient. When I opened my heart and understanding I was blessed ten times over. The pain I was having seem to be more manageable. Dr. Su and his staff are gifts from God. Thank you so much Rick Phelps

I had been experiencing severe and chronic back pain. I am 68 years old and have been told that it comes with age and the moderate arthritis.Working with the medical team from Coastal Health, I received restorative back surgery with hopes of restoring my normal life and activities. After initially meeting with Dr Waller I was scheduled for surgery a short time later. Part of the intake process included agreeing to allow a robotic equipment to be used. It is currently 9 days after my surgery and I’m actually feeling better! A great deal of care was taken to reduce the likelihood of infection. Interestingly enough, the resulting cuts were small and included two small puncture wounds that I assumed was used in conjunction with the robotic, mechanical surgeon. I am up and about with minimal discomfort and I’m using only a small amount of pain relief medication! I plan to continue this journaling as things continue to unfold.

App review probably has some degree of bias, as I really appreciate the care and attention I receive from my doctor and staff. Could be that I’m getting older (57) and just pay closer attention or it could be they are really great, perhaps both. With that out of the way, app is very intuitive, I never find myself feeling lost or looking around for some icon or drop down box. I need to schedule an appointment, easily found and set up, receive notifications immediately. Test results, get a notification and they are there. Actually even more thorough, I get notification I have taken a test (bloodwork for example) and get a notification that it is awaiting review from my care team. Going out of the country, need to make sure you have enough meds? Yep easily navigated through the app. Great job Providence!

I was planning to schedule this procedure at the Oregon Clinic this summer, but then I was informed that Medicare won’t cover it at the Clinic!! So now I have to go to the hospital! The Clinic SPECIALIZES in the procedure, which would seem to me to be more efficient & economical, as I’m assuming it all comes down to money., regardless of what the patient/customer wants. The surgical scheduler was supposed to call me, but I haven’t heard a thing yet. Still waiting! I was also told that the doctor I wanted at the Clinic should be able to do it at the hospital, which seems a bit problematic to me. Then you switched your lab from in house to Labcorp. I didn’t like the necessity of scheduling on line, so I just walked in & waited my turn. The complete results don’t seem to have come in yet; maybe those will be available at my appointment tomorrow? Just seems like you’re getting more & more removed from your patients & that everything is now computerized & automated. Guess I’m just getting crankier the older I get.