Start banking wherever you are with the Provident Mobile app for iOS, available to all ProvidentConnect Online Banking participants! Provident’s Mobile Banking Services allow you to check balances, pay bills, make transfers, and make check deposits. Need to find the Provident branch or ATM closest to you? Provident’s Mobile app will discover your location and provide you with addresses and phone numbers on your iPhone or iPad!
Available features include:
- Check your account balance and search recent transactions by date, amount, or check number.
- Pay bills, review scheduled bills, and review previously paid bills from your iPhone or iPad.
- Easily transfer cash between your accounts.
- Find nearby Provident branches and ATMs using your Apple IOS built-in GPS. Additionally, you can search by zip code or address.
Mobile Check Deposit
- Deposit checks while on the go with your iPhone or iPad.
- Settings repositioned for quick access
- Design enhancements for More page
- Information displayed for Last login session
- Bill payment flow updated for memos
- Improvements made for accessibility support
- Several critical defect fixes
Ratings and ReviewsSee All
So far so good
Don’t know why there is a negative comment thus far. I followed the instructions on the email I received from the bank several days prior to the change over and they also mailed a letter home in advance to. I first logged in via the web then proceeded And deleted the old app installed the new one signed in and all good.
I would suggest maybe an option to be able to reduce the font size because logging in the accounts an amounts are super big and I fee anyone standing nearby can see your info. Just a suggestion.
Developer Response ,
Thank you for your feedback. We are glad you're enjoying the new app. Keep an eye out for new features and functionality in the future. In the meantime, should you need to reach us, please email firstname.lastname@example.org or call 1-800-448-7768.
absolutely trash .
Its annoying enough there was no warning of a NEW APP , just an update . but the fact my account somehow does not work anymore yet im unable to register a new account is what's actually pis*ing me off . how am i supposed to cash my checks or do anything related to my bank account if i cant even get past the login screen !?! did they not think beforehand on how everything would run , because honestly from these reviews no one is happy with this app , its just so inconvenient . it really shows a lot about this business since they arent doing anything at all to fix it asap , i guess they dont care since it doesnt affect them . the old app may have been bland and didnt have many features , but at least i could check my account balance . and by the way , if your app isnt even gonna let me access my account , at least be open longer on saturdays so i have some way of depositing money . thanks for nothing , shoulda signed up with chase bank .
Developer Response ,
Thank you for your feedback. We apologize for the issues you had logging in with the new Mobile Banking app. We want to help. Please contact us by phone at 1-800-448-7768 or by email at email@example.com to resolve this issue.
The reviews here are from the minions inside the bank! They’ve posted fake usernames to shield their identity as employees of the bank. The truth is that hardly any Provident customers are satisfied with the process and procedures of this system.
I’ve experienced interminably long hikes after calling the bank. Provident knows that the glitches are legion. If not, why when contacting the 800 number is the first prompt “if you’re having difficulty with the online banking system... press 6”?
After doing so, the wait time is so long that the only option is to hang up. This was a terrible decision to force customers to have to change all of their login info. And in my case, I’m locked out of both personal and business accounts.
The only resolution is to visit a branch and waste more time to get everything in order.
Shame on the institution and the limited personal who redesigned the “new” version of this app.
In the end, this will prove costly. Shame on you, Provident. And please, no more rave reviews from the insiders who are defending this nonsense. It takes little intelligence to know that the inside “spin” is designed to protect the decision and keep a moderate review rating for a terribly flawed system.
Developer Response ,
Thank you for your feedback. We apologize for the issue you had logging in with the new Mobile Banking app. We want to help. Please contact us by phone at 1-800-448-7768 or by email at firstname.lastname@example.org to resolve this issue.
With Family Sharing set up, up to six family members can use this app.