Provident CU Mobile Banking 4+

Provident Credit Union

    • 4.8 • 5.3K Ratings
    • Free

Screenshots

Description

Manage your accounts from almost anywhere with the Provident mobile app. Manage your accounts, pay bills, pay people, deposit checks, transfer money, and much more.
With the Provident mobile app you are in control of your daily banking needs. Manage your accounts with just a few taps. Features include:
• Sign in securely with Fingerprint ID or Face ID
• Monitor account deposit and loan account balances
• Transfer funds, set recurring transfers or future dated
• View check images
• Manager overdraft sources and courtesy pay selection
• Send and receive secure messages to/from Provident
• Pay bills, add payees, schedule future bills, and view/manage eBills
• Deposit checks
• View account details, balances, transactions
• Find ATM/Branch locations
• Manage your contact information
• Set account alerts for deposit, loan, and credit cards
• Manage your credit card with card lock, travel notices, authorized users, and card activation

What’s New

Version 19.4.4

This update includes security improvements.

Ratings and Reviews

4.8 out of 5
5.3K Ratings

5.3K Ratings

Pitchster ,

Excellent app

The new version is really great compared to a few years ago. Everything works and the app is very elegant. I'm always able to log in and I feel that the banking connection of this app uses top notch cyber security. I've been a provident member since 2009 and they're so much better than my previous bank (Bank of America BoA) that it's awesome. BoA stole my thousands of dollars of my money using a sophisticated scam aimed at low income college kids, Provident CU is so much better to their customers that it makes BoA look like craigslist scam.

Developer Response ,



Thank you so much for your great review and being a valued Provident member.

Ezmoney💯 ,

Rating

I opened an account with provident back in 2014, and I have zero regrets doing so!! The best customer service that I have had in a while. Super nice and friendly people. The best banking branch that I have came around to be honest. You can keep “bank of America” & “Chase”, I’ll gladly stay with provident. Thank you people so much for serving me these past years😄💯

Developer Response ,

Thank you so much for the great review and being a valued Provident member.

animemeat ,

Objectively poorly programmed software

So like, why does every single button click seem to reload and re-get your entire profile? There’s absolutely nothing saved in memory ever, so after clicking on anything, you’ll have to wait 5-10 seconds AT BEST for the information on the next page to load. What app has no back function in 2021? If the app was just getting the new information required, it shouldn’t even take that long. I suspect the app reloads the entire database, re-initializes all your information, and THEN only chooses the relevant information to display.

Either that, or the database they use to to store user info is extremely poorly maintained and without a way for the front end programmers to deal with reasonably.
Or, lastly, maybe they’re renting the cheapest servers known to man to service online banking, so even if the engineering is fine, each request takes forever to get there and back.

Provident is literally in the Silicon Valley, there is so much software engineering talent that can help fix this garbage fire so it’s not like there’s no one to hire. Please do that.

Developer Response ,

Hello - Thanks for writing a review and sorry about your experience with loading times. We have received multiple reports and I have passed along to our development team to review. Sometimes, the app may be slow but such instances should be rare. If it happens to often, please let us know at eservices@providentcu.org (Attn: DavidR). Please include the date and time of the issue and we can troubleshoot immediately.

App Privacy

The developer, Provident Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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