PTCLTouch ١٧+

Name: PTCLTouch
Rating: 1.7 (63 reviews)
Author: Pakistan Telecommunication Company Limited

Pakistan Telecommunication Company Limited

مصمم لـ iPad

- ١٫٧ - ٦٣ من التقييمات

- مجانًا

الوصف

Welcome to the official PTCLTouch App!

You can manage your PTCL account through your smartphone with just a few taps.

About this App
Latest PTCLTouch App gives you freedom and ease, whether it is to pay your bills, order new service or register a complaint. Stay updated with PTCL Products & Services and exciting new promotional offers. Download now for an enhanced experience with our revamped and updated digital app.

What you can do?
• Easily place a new order for any PTCL product/service or check current order status
• Stay updated on new promotional offers
• Get your latest bill info and pay through debit/credit cards via PTCL e-Payment System
• Know your current data usage
• Conveniently register your telephone, internet, Charji/EVO and Smart TV complaint
• Check updated status of your registered complaint
• Customer Care support through PTCLTouch App
• Watch video tutorials on tips and tricks, get help from FAQs and live chat with our representative

Important Note:
PTCLTouch is the only officially launched iOS App for PTCL customers to provide mobile customer support, billing and payment facilities.

٢٣ سبتمبر ٢٠٢٣

الإصدار 2.1.17

- Minor bug fixes & improvements

١٫٧ من ٥

٦٣ من التقييمات

Absolute Signup Disaster

At first, everything seems ok. You install the app. It asks you to sign up. You fill in all the details and choose the password as per the requirements. It sends OTP to your mobile which you receive right away. Now it’s time to enter the OTP and that’s where the absolute disaster begins. Your password needs to have a special character as opposed to what it said at the signup “No Special Characters.” Now you wait half an hour and try again. You go through the whole process again and end up with the same result.
It seems everyone having the same problem for over the year and yet it persists which brings me to the next point, “terrible administration.” Whoever was responsible for creating the app did a terrible job, and unfortunately, they are not liable to answer anyone because the company they work for is running on public tax money.

We apologize for the difficulties you experienced while registering with us. We would request you to please share details of your issue with us at care@ptcl.net.pk. We will resolve your concerns with priority.

Cannot pay through app

When paying through credit card pay button stays green until you enter all payment details, and when everything is entered correctly pay button is disabled and deactivated. Makes absolutely no sense, looks like developers had less sleep due to load shedding

Hi, please email us a screenshot of the error you are facing along with your mobile number at care@ptcl.net.pk so we can look into this for you. We apologize for any inconvenience.

App needs some serious rework

Like many others I also haven’t been able to create an account on the app. It keeps on asking for special characters, letters and numbers no matter what I enter.
There’s no subscribed package information of flash fiber as well.
** Inconvenient and frustrating app.**

أوضح المطور Pakistan Telecommunication Company Limited، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.