Puck Remote App +4

I’ve had a Puck model 2 for years. It has worked satisfactorily on iPads and iPhones. However, it eats batteries. I’m not a frequent user so I thought battery life would be more than several weeks (don’t know actual life because of infrequent use). Clearly it is using battery when not in use controlling my (old) Bose Wave Radio.

These have been a disappointment. The installation instructions on the box reference an “arrow on top of the Puck” for aiming the IR however there is no arrow; confusing.
The adhesive on the back of one puck was not sticky and immediately fell off our TV, we had to use double-sided tape we had to affix the Puck.
The App frequently reports “no connection” requiring the app to be stopped and restarted to reconnect to the Pucks.
The Pucks seem to only work with one Smartphone. I setup the Puck app on my phone for installation/configuration, after I had both Pucks working on my phone I setup my wife’s phone, although she was able to connect to the Pucks but her app had no control of the TV or Soundbar.
Great concept, poor execution.

Setup is easy but there’s many frustrations with the devices and the app. They go through CR2032 batteries like crazy. The app would be much better if I could design my own remote layouts. Buttons I use often are hiding behind multiple clicks, very annoying. Finally, the app is very slow to start. On the latest iPhone 12 Pro, it takes several seconds for it to load and several seconds more to connect to the puck. Usually it would have been faster to get up and get the remote.