The newly designed Pure 360 Lifestyle App provides a refreshing and rewarding user experience. Anytime. Anywhere!
Pure Yoga and Pure Fitness are now combined in one complete app. Booking and managing your classes have never been easier, and you can add your upcoming bookings to your phone’s Calendar. Explore all our classes and instructors and add them to your “Favourites”. Check in quickly to Pure locations via a QR code on your mobile. Earn gift certificates and keep them in “My Rewards”. Receive exclusive promotions and much more!
Get the new app to start your wellness journey now. Book classes, get top tips, earn rewards & more – Switch ON to ease and enjoyment!
• Increase from 3 to 5 selectable locations on the Schedule
• Schedule Filters retained after change of locations
• Schedules increased to 14 days on Teacher/Class Cards.
• Added Days of the week to “My Bookings” and “No-Shows” page
• Teacher Cards now display both yoga and fitness classes simultaneously.
• Improved notifications
Ratings and Reviews
This app has been available for months, but doesn’t have even basic functionality.
There is no way if you forget your password to reset it yourself; instead it must be reset by the Pure staff and that means they know it.
There is no way within the app to reset your password.
This is a huge security issue and exposes each and every Pure members’ account to being compromised.
When are you going to get this basic functionality implemented in the app? It isn’t rocket science. It isn’t difficult. And it is frankly table stakes in this day and age.
Moving beyond security to stability, the application crashes EVERY TIME you book a class.
And then onto usability, there is no guidance on which yoga classes are appropriate for someone starting out.
How am I as a beginner to know that I shouldn’t go to a Level 1 class, but rather to the Basics Class which is almost never taught?
Sorry, but if it was possible to give zero stars, this is what I would give.
Are you ready for a massive data breach? Because that is what will happen if this isn’t changed.
Oh, and before you ask me to update to the latest version, please note I am on the latest version.
Developer Response ,
Thank you for your feedback.
You can click the “forget password?” in Login page and fill in your username. You will receive a “Reset password” email to set up your password.
For app crash issue, Please contact our front desk or send email to email@example.com to follow up your case.
Under our "Book Now" schedule, there is a filter. You can filter out the class by level, so you will able to find out Basic class for beginner.
Please feel free to contact our front desk if you have any questions about the app.
App Doesn’t Function
The app does not load when I try to open it. I have to delete and re-download every time I want to book a class. Lots of bug fixes need to happen for this app to function. Very frustrating. I wish they would at least have the old apps still functioning while they are working on this one.
The app crashes every time I log in. I cannot use it at all. Losing valuable time with my membership. Checked using my wife’s phone/membership and the exact same thing happens. Needs to be corrected ASAP.
Developer Response ,
Please update the app to latest version. If you using the app in China, please connect VPN when using it. Thank you.
- Pure International (HK) Ltd.
- 35.9 MB
- Health & Fitness
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, Japanese, Simplified Chinese, Traditional Chinese
- Age Rating
- Rated 4+
- © 2019 Pure International (HK) Ltd.
With Family Sharing set up, up to six family members can use this app.