The newly designed PURE 360 Lifestyle App provides a refreshing and rewarding user experience. Anytime. Anywhere!
PURE Yoga and PURE Fitness are now combined in one complete app. Booking and managing your classes have never been easier, and you can add your upcoming bookings to your phone’s Calendar. Explore all our classes and instructors and add them to your “Favourites”. Check in quickly to PURE locations via a QR code on your mobile. Earn gift certificates and keep them in “My Rewards”. Receive exclusive promotions and much more!
Get the new app to start your wellness journey now. Book classes, get top tips, earn rewards & more – Switch ON to ease and enjoyment!
Bugs fixing and enhanced performance
Ratings and Reviews
This app has been available for months, but doesn’t have even basic functionality.
There is no way if you forget your password to reset it yourself; instead it must be reset by the Pure staff and that means they know it.
There is no way within the app to reset your password.
This is a huge security issue and exposes each and every Pure members’ account to being compromised.
When are you going to get this basic functionality implemented in the app? It isn’t rocket science. It isn’t difficult. And it is frankly table stakes in this day and age.
Moving beyond security to stability, the application crashes EVERY TIME you book a class.
And then onto usability, there is no guidance on which yoga classes are appropriate for someone starting out.
How am I as a beginner to know that I shouldn’t go to a Level 1 class, but rather to the Basics Class which is almost never taught?
Sorry, but if it was possible to give zero stars, this is what I would give.
Are you ready for a massive data breach? Because that is what will happen if this isn’t changed.
Oh, and before you ask me to update to the latest version, please note I am on the latest version.
Developer Response ,
Thank you for your feedback.
You can click the “forget password?” in Login page and fill in your username. You will receive a “Reset password” email to set up your password.
For app crash issue, Please contact our front desk or send email to email@example.com to follow up your case.
Under our "Book Now" schedule, there is a filter. You can filter out the class by level, so you will able to find out Basic class for beginner.
Please feel free to contact our front desk if you have any questions about the app.
Takes forever for the app to load
I always have issues with this app. It’s so frustrating because I can’t book the classes I want (which always fills up so fast). It takes forever to open the app and often crashes before opening, giving me a connection error message (all my other apps work just fine so I know it’s not my connection). Never had issues with the old pure app.
Slow, constantly have to reboot
Very clunky app. Rarely loads without having to close and restart. Also the hundredth of a second countdown for the check-in is really unnecessary especially for an app that you use going into a yoga class when you’re trying to de-stress. Not sure why a countdown is necessary at all. Just have it expire and refresh as needed
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Pure International (HK) Ltd.
- 55.2 MB
- Health & Fitness
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, Simplified Chinese, Traditional Chinese
- Age Rating
- © 2020 PURE International (HK) Ltd.
With Family Sharing set up, up to six family members can use this app.